Voice Systems and Accessories - Small Business

Hi, We have implemented FAC for PSTN calls, when the users dials the number and CUCM prompts please enter authorization code, after that it stays for less than 1 sec, and then the call get disconnected. If I remove FAC the calls are working fine. CU...

Hello,I would like to program a soft key to dial a number and then pause 3 seconds and then send 2 digits then to prompt th euser to enter values, which will then should be sent. Is this possible in speed dial entry in Cisco SPA 500 series phones.Her...

Our SAP112 connects (green light) to transmit test FAXs, but receiving FAX machines will not connect with that test transmission.  1. What are the possible fixes for this? Our VOIP service configuration is ATT Uverse, 2. What is a reliable test FAX ...

I am doing a proof of concept for connecting Cisco SPA525G2 SIP phones to an Alcatel PCX 4400 and 4645 Voice Mail. I have the phones connecting to the PCCX and registering and connecting to voice mail without a problem. The only issue is that the MWI...

I am connecting our new VOIP system to an analog phone using SPA112.  It appears the output voltage is way too low.  Caller ID appears, but it is not even strong enough to make the phone ring. The call sounds very faint as well. I tried upping the ...

I need to know how, or if its possible, to dedicate a phone number to only ring on one particular line. We purchased a block of 6 numbers from a VOIP service provider. I want to dedicate each of the numbers to only ring one of the SPA8000 lines. For ...

Hi,I have just deployed a UC-560 using an E1 connection to BT ISDN30.Most everything is working fine, inbound/outbound calls, auto attendant, voicemail etc etc but do have one issue (or rather one type of device) that is baffling me at the moment (bt...

Hi, I am looking to make take a template from SPA504G #1 and using the TFTP protocol using hte config file to send to SPA504G #2.   I used the file here: http://192.168.168.199/admin/spacfg.xml then saved as a cfg file.   How do i send that config...

I need to find out how to transfer a call from one extension to another. The phone system we have is a Cisco Ip phone 303 the back plate on the phone references SPA303

Hi, I have 20 SPA504G phones installed with Freepbx (Asterisk) version 12.0.76.4.  The system has been in place for about 15 months & working fine for most of that time.  Recently I was told that some phones are always busy (486 busy here) however y...

Looking for installation and deployment guides for the BE6000S. Does anyone have them? Unable to find any technical docs.

Hi, I'm pretty new for CISCO ip phone. I've got CISCO SPA502G and SPA504G handsets and want to setup in my office. All handsets in the office are Polycom IP 330 and 331, I'm replacing them to CISCO ones. They were previously used in other company.  ...