Voice Systems and Accessories - Small Business

Hi all,Is it possible to integrate UC520 with Active Directory to add telephone extensions to users rather than doing it manually or importing a CSV file? If this is not possible, could anyone share a template for the format to use in the CSV file?Th...

Hi,I have a customer who has a cisco 828 router delivered from his ISP. Behind that router I've connected the UC520 with a global IP adress. We are supposed to use  a SIP trunk ftom a ITSP on the UC520 but are not able to get it up and running. I thi...

I am attempting to set up the AA on my UC520 with CCA 1.9 with the included script aa_tarasfer2.aef and the menu prompt AABusinessOpen.wav but when I call the AA extension the function works ie the correct extension is dialed as configured but I hear...

I want to set up an extension and and mailbox for a user for which there is no physical phone.When I try to do this in CCA 1.9 it gives me an error becase the mac address is non exisistant. (see screen shot)Configure->Telephony->Voice-> Users tabThan...

Greetings Everyone,I'm new to this community and I've come seeking answers to a couple questions.My customer (sporting goods chain) wants to migrate from legacy PBX to IP Telephony. Following are the key points...There are 16 locations including the ...

This is probably a simple fix, but I can't seem to find it.When a VM is left it gets a timestamp. When that message is forwarded to another user the timestamp seems to be overwritten. Is there a way to keep the original timestamp for the VM, or is th...

Hi all,I have two seperate but related questions.First question. For our park slots we set things up to beep back the phone that put the call on park every 30 seconds, after 2 minutes it rings extension 100. Is there a way to make all park slots ring...

Hey guys,I have a question about a blast group.currently we have a blast group at extension 100 that rings two phones connected to the blast group. If no one picks up after 30 seconds the call goes into the AA.What my client wants is for the blast gr...