Voice Systems and Accessories - Small Business

We are seeing an issue with the wrp400 ver 1.01.00 where during a normal call it appears the ceratain voices / levels trigger a invite from the wrp400 that trys to iniate a T38 call this basically cause a call cutoff .This is happenning more and more...

Our DID numbers starts from 00 to 99.User using DID 51 wants 00 and 51 as outbound caller ID  (phones are 7945G )  ,DID 00 is used as our reception ,  Is it possible to configure this.Waiting for your Valuable inputs.

I tried searching, btu I coudl not find anything that answers my question:Is Call Transfer Recall a global feature option that all phones and users have?or is it a feature to be added by phone or by user?My understanding is that it is global.You conf...

We have a UC520 and we are trying to get dialbyname to work in our main AA.When I go to our AA script in CUE, there is a field for BusinessHoursOptionPound and that is where we would put whatever goes for the DialByName.How do we set this up?Thanks,S...

We are using CCA 2.0 .On two different occassions we've had an issue wih CCA trying to stay in a 3 digit extension scheme when we told it to be 4 digits...We build the system for 4 digit user extensions, parking slots, etc in telephony voice and save...

Hi All,I am having an error when dialling a missed call, it is expecting a zero to call out. what do i need to change on the UC520 so it dials out missed/received calls without the leadind 0 to go out?cheers thanks

HI     I have  1 SPA900, 1 SPA400, 5 SPA921 and 1 SPA962 witch SPA932 present the following problems:  1.    All  Telephones randomly reboots  2.    The calls in course are cutMy Network:ThanksI using static  IP address,  only the telephone, spa400 a...

Hi Peeps,Is there a 2.0 Out-of-band document available as yet?ala https://supportforums.cisco.com/docs/DOC-9809cheersgeoff

We are Having E1 line connected to UC 500.Whenever a user tries to call someone and the called party sends a BUSY tone , the disconnection Time  takes 5 to 10 sec, i have modified voice port to disconnect within 0 secs but still the issue is not reso...

When a call comes in to a receptionist, and is forwarded to an employee's VM, the message the employee receives is that it was forwarded from 1 of the 2 receptionist extensions.  Shouldn't the called ID convey that the call came from the originating ...

Hi!I'm looking for a way to use the intercom feature on the UC500 to broadcast on a grocery stores PA-system. I'd figure it would be a easy thing to fix but I can't seem to find any way to connect the PA-system, did'nt find any plug & play box on goo...

Hello, when I have buy UC 520 I have asked team of cisco if it's possible connect directly 2 WAN and answer it's yes.But now I have product and I see don't have 2 WAN.I have searched Router with 2 WAN I see Linksys RV042 & RV082. which it's better ? ...

I have what I hope are two very simple questions.First, we have 2 receptionist that both have 2 - 7914 expansion modules connected to their 7940 phones.  The displays work, and do display the names and extensions of employees associated with them.  H...

Hello I have buy UC 520 and I have very older CD 1.5 software. When I want make update of software for 2.0 I have error.I don't know how donwloads new version 2.0When I want register product at this link :http://www.cisco.com/univercd/cc/td/doc/es_in...