Voice Systems and Accessories - Small Business

After unistalling Microsoft Essentials cisco uc fails to run. Reinstalling cisco uc made no difference same error.Faulting application name: cucimoc.exe, version: 8.5.217.19836, time stamp: 0x4eefe3feFaulting module name: KERNELBASE.dll, version: 6.1...

My company has a sip trunk to our voip provider and everything works great.  They don't use credentials to authenticate, just based on our ip address.  Recently we started working with an IVR vendor to setup a sip trunk between our UC560 and an on pr...

I'm running the BE6000 with CUCM and Unity.  It runs on ESXi.  Veeam does not support ESXi.  Is anyone using something else to backup the VMs?  I looked at Unitrends, but it appears to require an agent.  Since it isn't clustered, I want a way to back...

I’ve a UC540 configured with Call Blast Groups in order to forward incoming calls to phone's operator or other groups if operator does not answer in time.All worked fine until last days when I’ve added the SPA500S extension to some phone (SpA502G and...

We came in today to a busy signal when accessing any voicemail. Calls come in and out just fine. when doing a "sh voice call summary" we get these lines. I'm guessing the S_SETUP_FAIL is related to the voicemail going down. Cisco Unity Express 8.0.2I...

Hi,Can anyone advise.I need to have one of our did's divert directly to a mobile number.What's the best way to do this.?It it possible just to map the DID number direct to a mobile?Sent from Cisco Technical Support iPad App

I need to change our music on hold file but cannot via network assistant.Can anyone advise on the tftp command etc?Sent from Cisco Technical Support iPad App

Hi all,I need to be sure if *99 toggles all subsequent calls in modem pass-through or just the one that had *99 prefixed?Some customers report echo and since this feature disable echo canceller, it might explains why.Is there a way to know when an AT...

I have UC520 since 2007 and few days ago the CUE was broken down, I found out that CUE CF Card 1G was failed to workI bought a new CF card 4G to replace it, format it as FAT16, and tried to transfer CUE file to this CF Card using CCA and then TFTP, b...

Hi,I recently bought the CISCO SPA8800 and trying to configure it with Asterisk server. I want to use Ooma VoIP telephone service to call and receive calls. I configured it as Line-1. And configured as [pstn1] context in sip.conf.Similar configuratio...

Good morning, When I try to provision a new dictionary in my cisco spa504g'm not able. Configure the following,Regional --> Dictionary Server Script: but when you restart the phone it does not change the language. Can anyone help?My firmware version...

The default hostname on these devices is always SEPMACADDRESS, I thought it would be nice to provision this so it would be easier to in my firewall tables.I tried  <Host_Name group="Info/System_Information">Spa504-%%extension_number%%</Host_Name>But ...

Hello I'm new to this community, but we are so frustrated with cisco paid support don't know what else to do.We have a small office, 12 analog lines total, connected to Cisco 320w with 2 Spa 8800 and 14 cisco spa50x phones. We use a 509g to receive a...

Dear Sir, I have a question: many SPA504G, 1 SPA900, 1 SPA500.Example of ATTENDANT CONSOLE configuration on SPA504G:Unit1 key1: fnc=sd+cp;ext=1234567890@$PROXY;nme=JohnIf I press the button 1 on the Unit 1, I am able to call John and all works fine. ...