Voice Systems and Accessories - Small Business

We have deployed SPA962 phones and are now looking to configure them using the provisioning method.We have done this with the SPA525G and everything is working quite well.  However, with the same LDAP config ( with minor adjustments for the field nam...

I work for a big contact center and I need to disable the option of the USB of the spa525g because we don't want that the agents use it. Can I do it? If yes, How can I do that?Also, this phone has the option to make a factory reset manually, because ...

Hi,I can make inbound calls, outbound calls, call from one extension to another extension and leave voicemail at the extension.Inbound call to SIP DID which is configured as secondary number of an extension --> no answer call forward to voicemail pil...

I have several offices that are running SPA 504G and 525G phones both running 7.4.4 firmware. I am using an XML Directory service to share extension numbers between offices and initially everything seemed to be working fine with this. However, once I...

Hi Please I have the UC-560 and IP phone 504G, 502GI also have an GSM gateway for GSM call I configured the UC-560 and some feature are working fine, but I don't know how to configure some other features The outgoing call on GSM Gateway is working bu...

Hi,In the pre 8.04 webgui and still in CLI it is possible to add secondary numbers to ephone-dns. We use this a lot in case users have DDI-numbers. The benefit of this method is that often on internal calls we don't want to use CFNA or CFB, only on e...

I have a SPA942 registering with a SPA9000 which handles several incoming and outgoing lines.The only thing that doesn't seem to work correctly is the message waiting indicator. I enabled it and the indicator remains on regardless of whether a messag...

Hello,I've the following problem:The WRP400 WAN port is connected to a Cable Modem. When I power cycle both systems at the same time, via common AC line switch, sometimes the WRP400 will not register with the voip provider. It will keep retrying the ...

I have this profile rule in my spa 525g tftp://172.26.154.65/spa525g.cfg, when my phone go there it can't download the file. I don't know if I missing something. Could somebody help me with this?Thanks

I get this in the syslog on every boot:Sep 23 11:48:25 192.168.210.118 PGSK: chkcfwd in Idle key list is not definedSep 23 11:48:25 192.168.210.118 PGSK: chkcfwd in Idle key list is not definedSep 23 11:48:25 192.168.210.118 PGSK: chkdnd in Idle key ...

Are the handsets in the new SPA3xx series the exact same as in the SPA5xx series?

Welcome to the Cisco Networking  Professionals Ask the Expert conversation. This is an opportunity to get an update on SPA3xx and SPA5xx IP Phones and analog telephone adaptors with Patrick born. Patrick Born is a Technical Marketing Engineer for the...

I have a customer that has several Droid1 smartphones for their user community.  The Droid1 has completely dropped support for wav files unless you purchase a $10 application.  Is there a way to convert the wav files before they are sent as emails to...

Hello all, I would like to setup an extension to auto-answer all calls.  I can't find where to do that in the CCA or any other place.  I've searched the user guides and only found one thing relating to auto-answer and it had to do with Do No Disturb:...