Webex Calling

We have Webex Calling with two configured locations, each representing a different country. Each location has its own trunk to the LGW in that country. Country A → Location A → LGW A → User ACountry B → Location B → LGW B → User B If User A wants to ...

I have a user with 3 lines assigned in Webex Calling (one primary/direct extension and 2 shared lines). The user would like calls to their primary line to ring in the Webex iOS app, but not the 2 shared lines. In the Call Settings (accessed via the d...

I want to add my contacts from iPhone and have granted full permission, no contacts appear, I try to add manually and get the message below, but I don’t see any contacts at all. Searching produces nothing, What is wrong with Webex app?“Contacts limit...

As I use the keyboard shortcut CTRL+ALT+SHIFT+H to setup a call, I would want the immediate setup of the call as soon as I enter the shortcut after highlighting the number.Instead, it merely copies the number into my dialing pad. Might this be a sett...

Is there a way to disconnect a conference call party participant on a Webex Contact Center conference call?

I have some questions regarding the firewall rules that we need to enable for webex calling. https://help.webex.com/en-us/article/b2exve/Port-Reference-Information-for-Webex-Calling It says, Whitelist or open access to the following so that the Webex...

Sorry for the long post. In summary, how does your organization handle onboarding and offboarding in Webex Calling?My organization will soon be migrating to Webex Calling from CUC/CUCM. We are a medium-sized organization with 30+ sites, 1500+ phones,...

There is issue on intermittent drop (within 2 second) when Webex CC agent answer the call. The call is not terminate by agent. Are we able to get the logs similar like previous CUCM (CCM logs) + UCCX (MIVR logs) to toubleshoot further . Any tool that...

Hello everyone,I hope that my post is understandable, because I translate with deepl. So that I can still take calls during a meeting, I always activate the multi-call window function under Settings - Call - Call dock.I always have to do this again a...

 Hi!So I attached a couple of pictures below, of my settings. Nothing has changed on my end in terms of settings and out of nowhere, when I get incoming calls on webex (desktop), instead of getting the "Sunrise" ringtone, I get a short beep through m...

Hi everybody, we want to use Webex-Calling together with a vCube for Premises-based PSTN. Can somebody tell us which SKUs we have to buy together with vCube? We did not find any documentation what is exactly needed. Thanks in advance! Michael

I recently was given an assignment to set up a phone number, that was not going to live on a phone at this point, and during certain hours it should be sent to extension x and outside of those hours it should go to extension y. I have utilized Select...