Hi, We're using Webex Calling. I recently enabled call recording in Control Hub. When I'm on a call I can see the alert at the top of the call window saying it's being recorded. For the life of me I can't find where the recordings can be accessed....
Hello Experts,We have 2 Cube in a different location connected to Webex Calling, the first cube is registered and working fine, and the call is fine also.But when we configured the second cube with the same configuration it doesn't register nor send ...
Hi all, I'm sure this is probably a really easy fix but I can'f for the life of me find it...Firstly our organisation is using Webex and CUCM.I have Team Leads requesting delegate authority to forward calls on their team members behalf while they are...
Hi, It seems that if you set Call Forward, then a forwarded call appears in Webex as a missed call, even though the call was properly answered at the final destination. Is there a way around this? We're just reviewing some requirements, and the org...
Hello, we have a custoemr of ours that uses the webex plugin within MS Teams, but when they search the directory it is only showing results form their Active Directory and not the broadworks enterprise directory. How do we enable the plug in to searc...
Hello,I want to call to Calling Number from Kiosk mode. I tried these sipurl link but everything is not working. 1234 = Calling -> Numbers -> Extentions <a href="sip:1234">call!!</a> <a href="sip:1234@xxx.calls.webex.com">call!!</a> <a href="sip:12...
I have a customer with an on-prem CUCM/Unity installation that is considering hosted call control. The CUCM/Unity features they use are pretty simple. The one thing I don't have an answer for is that they have a large quantity of overhead speakers fr...
Can you make outgoing calls on the pc by using the downloaded web app?
Our organization is testing Webex Calling and one concern is with QoS tagging. In Webex Control Hub you can enable or disable tagging for the devices, but how can we be sure what tagging is used and how to control it? Is there a way to confirm the ...
After answering a call in Webex, the call window shows the name or "unknown" for the ID of the caller, but it does not show the extension or number the person called from. How can I display the number of the inbound caller?
New to the Webex mobile app. When someone calls our office, it obviously rings on my desk phone and my mobile phone. When I answer my desk phone, my mobile continues to ring another 4-5 times. How annoying. I can't figure out how to solve this issue....
HiCould someone provide a clarification of which calls show in the call history on the desktop app please. I have a customer who believes his users are missing data.Most of his users are in hunt groups which may impact what is seen?If i pull reports ...
can extension mobility (hot desking) be configured in webex calling?
Hi We have a customer who when she makes an outbound call to an android phone, the caller ID shows up as 'Martin'. There is no 'Martin' set up in the portal and the telephone number is assigned to her, with no masking etc. Curiously this doesn't happ...
