Hi,I am new to Webex and looking for some assistance. I am looking to produce a report for the end user which shows them the Total Calls Made, Received, Missed Calls and Voicemails Left. I have used the Calling Detailed Call Report but when exported ...
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I am signed up for the Webex Call plan, and so far, I like it. I've been testing out all the various features, but I am having trouble forwarding calls to my cell phone. I tried setting the call forwarding option in the PC app, the user portal, and i...
Resolved! ID Spoofing in Webex Phone Calls?
Good morning, I was contacted this morning by a person who said I had called her twice last night via Webex. I do not have phone services set up in my Webex, and the number that called her is not my number, but it is my name that shows up as the call...
Resolved! single number reach
webex calling, SNR rings both cell and desk phone at same time...is there away to delay the cell ring for a few rings, allowing the desk phone to ring first? thanks
can I leave a message for a user without ringing their phone? in webex calling?
can I transfer a call directly to a mailbox, without ringing the phone, in WebEx calling? thanks
When I end a call or meeting in WebEx My headset doesn't discount it goes into a open mic mode. If I go into the WebEx App - Settings and click between the Audio and Video tabs it will disconnect for a few but then will go back to open where I hear s...
Resolved! active directory
Hello, we have a prem based AD server and directory connecter. if a user is deleted in AD, does it automatically disappear in control hub? thanks
Resolved! Desktop auto closing
I have noticed that the Webex desktop app is automatically closing on its own. I open it up first thing in the morning and a few hours later, I notice the app is closed out (the icon is no longer displaying on my taskbar). I am reopening the app mult...
Is it possible to get a visual notification when a new chat message comes up? The selectable tones only ring once and if you don't hear this you have no indication of a new message if the program is in the background.
New Webex Calling deployment. phone is 8841 also using 8811. Inbound and outbound calls work through local gateway. When pressing the voicemail button a page comes up on the phone for call preferences with a voicemail field but can't put anything in ...
Need some help from Webex Calling Experts: Customer is looking to add their department main number as an alternate line on multiple phones. This line will show up as a second line on these phones. Some users want this line to ring on their device and...
Hello Everyone, Good day!. I just wanted to check if anyone encountered the issue with Webex ( Agent desktop ). When the Agent place the call from Agent desktop a answer and decline button should pop up from teams but its not showing now.
Am I able to configure and use my own SIPREC server for call recording with Webex calling? We currently have our own SIPREC server on Broadworks.Thanks
Resolved! webex calling
Hello, can u have a listen only mailbox in webex calling? there will be no user attached. just a DID pointed to a mailbox for employee hot line announcements? thanks
