Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, August 17 , 2026 through Tuesday August 31, 2026. Our experts Saikat Nandy and Prashanth Bargur Hanumantharayappa will be waiting to assist you and resol...
We have 4 cisco controllers & each controller as certain number of AP’s. For Example, as per the below screenshot if you can see 131 AP’s are in UP state, Incase 10 AP’s are down its not showing in the “Down Status”. The access point which are down...
Hi , While doing a usual reload on standby , we missed to check the primary , backup boot image that was set to 8.2.140/8.0 which triggered the below. Our goal was to reload standby first then active with the goal of max. up-time. In a scenario where...
Hi Team, We are running 8.3.112.0 and are experiencing ap's rebooting randomly and are wondering if its code related? >show ap join stats summary 00:2a:10:60:5a:d0Is the AP currently connected to controller................ YesTime at which the AP joi...
Hi people, I hope you can help me out with this issue. I have a AIR-CAP3501i-e-k9 working as a standalone. However, every time I try to work with the web interface, the AP just "freaks" and reboots. Any of you had this issue before? Thanks, Nelson
Description of Problem:We are seeing problems with access points running in Flexconnect mode on our 5508 series controllers running 7.4.100.0, whereby when a client roams between access points on the same controller, the client loses IP Connectivity....
Hello, We are running into an issue on our Guest network when clients go idle for 5 minutes the client will issue a DHCP release and will try to acquire another IP address. The client is getting a new IP address every time and now we are seeing dupl...
WLC controller based configuration allows for the ability to turn off the status LED on the WAPs. After converting the setup to Mobility Express I cannot for the life of me see any way to do it in the GUI (browser) or the CLI. Any undocumented comm...
We have an existing installation where access points are stacked in the same positions in all floors - on a campus with 6-8 floors in each building. The dampening between floors are only 20db so the access points hear each other between floors better...
Cisco recommended to use - for the 2.4 GHz band - only non-overlapping channels (eg 1,6,11).But in case of strong interferences on all the channels, with rougue signals from AP outside the corporate structure, may be convenient to enable all the chan...
Hi All, need some help/advice . my client is currently having intermittent connection to their access point. like having 1 RTO for every 20 echo request. the current setup is all in automatic. and threshold are set to -80. any advice on how to improv...
Hiya. I'm performing a POC for my company testing the 3802i using a 5508 controller. I'm getting soooooooo many client drops reason code 1,2 is excessive. This is with the 3802i. I've disabled the 3802i and ran a 3702 - I have very few drops. I'...
Is it possible to put 1 AP into multiple groups?
I have installed and configured these two new 5520s for my client. They are to be redundant AP fail-overs for some 5508s. We are seeing Mobility Group failures (Status: Control and Data Path Down). I have asked that the following ports be verified o...
Hello PeopleI have a doubt referent on Mobility Groups, especially at Inter-Subet Roaming... I am about to configure this Feature between three controllers 2504, when a corporate user gets connected to an AP A in WLC A at BRANCH A then the user goes ...
I have a client that is adding two 5520s to back up six 5508s. They do not have a SSO design, so this is done with Mobility Groups and Global AP Config's Back-up Primary Controller, and Back-up Secondary Controller. Most of the individual APs have t...
