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These are not much used but they are another thing on which the developer guide is wrong, page 5-13.First of all the codes format is ls_xxx, not ts_xxxThen, their meaning is not exactly as the manual says. From what I observed a typical sequence for ...

Resolved! Call Start Time

Is it possible to get a start time of a call using jtapi?(I understand that adding an observer, capturing call connected event, and then recording the time is one way, but is there a stored property somewhere where this is tracked?)

razaali20 by Community Member
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Hi,My need is simple and couldn't get any information/solution from the support From a web based application, I would like to get all calls events from a specific phone number.I want to know:- who is calling- who picked up the phone- how long last th...

samba.thibo by Community Member
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Hello.I have a customer who would like to do duplicated recording of a srtp call and I was told that it is possible to do so, using XMF feature.I checked the developer guide posted here, but no information about XMF.So, I am wondering if it is possib...

exjun by Cisco Employee
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In CiscoJtapi01.log I see that coming event3324: may 22 14:30:30.642 MSD %JTAPI-PROTOCOL-7-UNK:(P1-10.0.3.3) received Event: com.cisco.cti.protocol.CallStateChangedEvent {  eventSequence                     = 150  lineCallManagerID                 = ...

Looking at the 10.5 developers guide it appears that JTAPI still does not support server 2012 (Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) - Cisco Unified JTAPI Inst…)When will support for 2012 be add...

banderson614 by Community Member
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  • 8 replies
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Hi Everyone,Is it possible for me to disable to ringer for the caller and called device?Given a specific business logic, this is how the phone should handle an incoming call.If yes, please enlighten me on how to do so.Cheers!

I am tasked with finding the right API to query current status of endpoints connected to CUCM. By status, I mean "in call, busy, available", etc. and not just "registered".Based on my reading thus far, there are 2 options:1. RisPort -> SelectCtiItem ...

razaali20 by Community Member
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I am trying to write a simple function to list device states but am getting an exception when I all getDeviceState.The user that I use has the following only, in both Roles and Groups:- Standard CTI Allow Control of All Devices- Standard CTI EnabledA...

razaali20 by Community Member
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I have code:CiscoJtapiPeer peer = (CiscoJtapiPeer) JtapiPeerFactory.getJtapiPeer(null);  CiscoProvider provider = (CiscoProvider) peer.getProvider(host+";login="+ login +";passwd=" + pass);  provider.addObserver(new ProviderObserver() {  @Override  p...

Hi Everyone,I was wondering if any of you have been able to implement disabling ringers for called and calling phones?I have a client requirement which needs me to disable the ringer of the phone being called whenever a specific logic applies.I know ...

mencarnacion by Community Member
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Hi,When using this:https://developer.cisco.com/media/cisco-user-data-serviccs-usd-api-refs/index.html?users.htmIt return a default set of attributes, let's called them Standard User fields.There is others fields in the CUCM database that I would to b...

I am wondering if TCL script can destroy connection of two legs and play greeting to both leg simultaneously.Is it possible that this sequence would work correctly?  connection destroy  media play leg_incoming  in_greatings.au  media play leg_incomin...

KrzysztofG by Frequent Visitor
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