Call Control

I am tasked with finding the right API to query current status of endpoints connected to CUCM. By status, I mean "in call, busy, available", etc. and not just "registered".Based on my reading thus far, there are 2 options:1. RisPort -> SelectCtiItem ...

I am trying to write a simple function to list device states but am getting an exception when I all getDeviceState.The user that I use has the following only, in both Roles and Groups:- Standard CTI Allow Control of All Devices- Standard CTI EnabledA...

I have code:CiscoJtapiPeer peer = (CiscoJtapiPeer) JtapiPeerFactory.getJtapiPeer(null);  CiscoProvider provider = (CiscoProvider) peer.getProvider(host+";login="+ login +";passwd=" + pass);  provider.addObserver(new ProviderObserver() {  @Override  p...

Hi Everyone,I was wondering if any of you have been able to implement disabling ringers for called and calling phones?I have a client requirement which needs me to disable the ringer of the phone being called whenever a specific logic applies.I know ...

Dear all,At time i configure a conference number in my CME and it works  perfecty. But i want to configure authenctication to access the conference  meeting. When some one log to the meeting must enter the credential to be  allowed.Can someone help m...

Hi,When using this:https://developer.cisco.com/media/cisco-user-data-serviccs-usd-api-refs/index.html?users.htmIt return a default set of attributes, let's called them Standard User fields.There is others fields in the CUCM database that I would to b...

Hi,I have a problem at a customer (related TAC service request number is 632123479) that randomly the CiscoTransferEndEv is missing.Through the TAC analysis has gone already this far that in the working, as in the non working cases the "LineTransferE...

Hi,We are trying to receive CTI events for devices that are nont CTI controllable (BOT, TCT, etc) that are connecting through the network via ExpressWay (or directly registering to CUCM via VPN, etc..)I do not need to control the devices, but rather ...

Hi,I can see in JTAPI 10.0 documentation about video support for CTI Ports. Is there any sample available for cti port registration with video coded support.Regards,Umesh

Is there any licensing required to use the Cisco TSP against CUCM?

Hi,Is it possible to off/disable callback ring (which play to caller) of a call at runtime? Based on some application logic we want to off callback ring.Thanks,Umesh