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Resolved! Call Start Time

Is it possible to get a start time of a call using jtapi?(I understand that adding an observer, capturing call connected event, and then recording the time is one way, but is there a stored property somewhere where this is tracked?)

razaali20 by Community Member
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Hi,My need is simple and couldn't get any information/solution from the support From a web based application, I would like to get all calls events from a specific phone number.I want to know:- who is calling- who picked up the phone- how long last th...

samba.thibo by Community Member
  • 2697 Views
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Hello.I have a customer who would like to do duplicated recording of a srtp call and I was told that it is possible to do so, using XMF feature.I checked the developer guide posted here, but no information about XMF.So, I am wondering if it is possib...

exjun by Cisco Employee
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  • 4 replies
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In CiscoJtapi01.log I see that coming event3324: may 22 14:30:30.642 MSD %JTAPI-PROTOCOL-7-UNK:(P1-10.0.3.3) received Event: com.cisco.cti.protocol.CallStateChangedEvent {  eventSequence                     = 150  lineCallManagerID                 = ...

Looking at the 10.5 developers guide it appears that JTAPI still does not support server 2012 (Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) - Cisco Unified JTAPI Inst…)When will support for 2012 be add...

banderson614 by Community Member
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  • 8 replies
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Hi Everyone,Is it possible for me to disable to ringer for the caller and called device?Given a specific business logic, this is how the phone should handle an incoming call.If yes, please enlighten me on how to do so.Cheers!

I am tasked with finding the right API to query current status of endpoints connected to CUCM. By status, I mean "in call, busy, available", etc. and not just "registered".Based on my reading thus far, there are 2 options:1. RisPort -> SelectCtiItem ...

razaali20 by Community Member
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  • 4 replies
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I am trying to write a simple function to list device states but am getting an exception when I all getDeviceState.The user that I use has the following only, in both Roles and Groups:- Standard CTI Allow Control of All Devices- Standard CTI EnabledA...

razaali20 by Community Member
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I have code:CiscoJtapiPeer peer = (CiscoJtapiPeer) JtapiPeerFactory.getJtapiPeer(null);  CiscoProvider provider = (CiscoProvider) peer.getProvider(host+";login="+ login +";passwd=" + pass);  provider.addObserver(new ProviderObserver() {  @Override  p...

Hi Everyone,I was wondering if any of you have been able to implement disabling ringers for called and calling phones?I have a client requirement which needs me to disable the ringer of the phone being called whenever a specific logic applies.I know ...

mencarnacion by Community Member
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Hi,When using this:https://developer.cisco.com/media/cisco-user-data-serviccs-usd-api-refs/index.html?users.htmIt return a default set of attributes, let's called them Standard User fields.There is others fields in the CUCM database that I would to b...

I am wondering if TCL script can destroy connection of two legs and play greeting to both leg simultaneously.Is it possible that this sequence would work correctly?  connection destroy  media play leg_incoming  in_greatings.au  media play leg_incomin...

KrzysztofG by Frequent Visitor
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Hi,I have a problem at a customer (related TAC service request number is 632123479) that randomly the CiscoTransferEndEv is missing.Through the TAC analysis has gone already this far that in the working, as in the non working cases the "LineTransferE...

thomaslorenz by Community Member
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