Collaboration Applications

I have the following constellation: CUCM 12.5.1.10000-22 Cisco Unified CM IM and Presence: 12.5.1.10000-22 We use the "Presence Web Service Interface" to receive notifications about changes of the presence state of users/phones. Therefore we register...

Hi folks,  So my client has several E1's for outgoing and incoming call. They want me to take down the E1/E1's that has no activity at all to save some money. Is there any command to see which E1 in my voice gateway that has no activity at all? I hav...

  Spoiler (Highlight to read)Dear Community Team ,Hope you all are doing well ,This time i am facing a problem with FAX and the scnario as following :Fax machine (HP all in one) to--- analog port of ATA 190 --SIP-- CUCM----SIP----CUBE----SIP----ITSP....

I believe I found a new "feature" after upgrading Jabber from 12.1 to 12.5. The "Call voicemail" button is missing from the 12.5 client. I reinstalled 12.1 and the button is back. Is this Cisco's way of saying we don't need to log into voicemail anym...

Dear Forum,   I have a CUCM version 11.5.1 and would like to customize my Ring back tune. Here is a scenario: USER A Dials USER B Extension and USER A would like to hear a customized Ring back tune from While the call is ringing.   I Read everywhere ...

Hi,   We have CUCM 10.5 with Expressway C and E setup and working normally for internal users. LDAP integration is configured and all users are imported as is SSO.   SSO works perfectly for the windows Jabber application.    However, I'm having issue...

Hello, I recently reinstalled jabber on my iphone X and every time I try to login, it asks me for username and password and when I enter them I get the error message "cannot communicate with the server" I checked the password, on my login, uninstalle...

We have several people that are hired and not assigned a phone nor extension.  Is it possible to set up Jabber for these individuals as IM or IM and Presence only using call manager 11.5?  If so does this count toward our Licenses?     Thank you Aust...

We are building a parallel voice system to replace the current one. IM&P is currently running fine using the internal.int domain. For a while (about a year)  we are going to have 2 IM&P clusters running at the same time, whilst we migrate users from ...

Having the Cisco Jabber 12.5.0.22884 and the Cisco Web Communicator Add-on 11.8.2.254458, when loading the Jabber SDK Sample Webpage 11.8(2) and initiate a sample login, the communication with the add-on is lost and the Cisco Web Communicator Add-On ...

Hi,   I'm trying to troubleshoot an issue where a person using the Windows Teams app is able to make a SIP call via Teams using the Windows app, but if they try from the same computer to use the Web app (on Chrome) to make the same SIP call, they get...