we are currently using MRA for Jabber on mobile and desk phone at home.Is the VDI version of Jabber supported to work over MRA (i.e. vpn-less)?Thanks,Paul.
Whenever attempting to use the stencils that I have downloaded from Cisco website, I get the following error message:"You are attempting to open a file type (Visio 2003-2010 Binary Drawing, Template and Stencils) that have been blocked by your file b...
We have a Crowdstrike App just installed into my iphone and is causing some performance issues, Jabber begins to have connection issues and no longer functions correctly. Is this a known issue when running alone with an EDR?
Hi to all
Hi I'm using Webex connect and I'm having problems with FB Messenger stream with BOT.
While chatting with BOT everything works fine, make agent switch correctly. with many FB users I have no problems. But with only 1 user flow it doesn't wo...
I have an interesting case where I have a 3rd party sip device that needs to dial a SIP trunk, but it needs to be able to dial the route pattern then delay a few seconds then dial an extension. The 3rd party sip device cannot be programmed with the ...
Hi,I have downloaded basic chat sdk from here https://developer.cisco.com/docs/jabber-web/#!im-and-presence-how-to-use-jabber-im-core-apis/prerequisites. We have configuring domain, bosh url, username and password as given in docs but when I am tryin...
Jabber VDI shows incorrect time for existing Chat windows after Day Light Saving. However Cisco Deskphone time are correct. Any idea what is the work around solutions.
hi , we have an issue when using webex app in our environment to playback recordings. WE get the following message Cannot play recording - The recording cannot be played becuase the format is not supported.However if i login to one of our pc's then ...
I have one CUCM Cluster distributed between two datacenter´s . Some Webex App users on LAN are primarily registered to CUCM-SUB1A in DC-A and register to CUCM-SUB1B in DC-B if DC-A Fails .Others Webex App users are registered primary in DC-B in CUCM-...
Hi
I was wondering if the Prime Collaboration Assurance is compatible with CUCM 14+? We tried to add our CUCM to PCA but we would always get the same HTTP-error. (see attached Screenshot)
Both, the CUCM and PCA, are in the same Subnet, so there is n...
Hello Team,
I fond some older topics, that some contact stuff can be made via cli. E.g. deleting all the contacts.
Now I hope that there is a solution to export all contacts via CLI (same as I would use the bulk tool -> export) , so that I can import...
Hello All, We do have a Cisco Attendant Console Standard on our Reception. After the user sign out from the Attendant Console and log out from the computer. I tried to login to take a screen shot of the version of the Cisco Attendant console. But whe...
Hi all ,I am trying to use cisco jabber in VDI clients .user can login in cisco jabber but phone service not working .VDI clients are connecting from WAN as the collaboration severs are located in remote site .required ports are opened in firewall .w...
I have setup a new hunt group and selected the Queuing option. The problem I am having is if I have agents logged in, but they are all on a call the next call in doesn't queue but instead goes right to the "When no hunt members answer, are logged in...
Problem no recording when agent using Jabber VPN Currently I'm facing issue where if CCX agent using VPN connection to office, recording is listed, but audio is silent. After deep troubleshooting by collecting several wiresharks and log, this is our ...
