Collaboration Applications

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Hello! We have several UCCX Agents working from home. They use the Cisco IP Communicator SoftPhone v8.6.6.1 for their phone and connect to our HQ via VPN / Cisco ASA. There are 4 work from home employees who cannot establish a call with extensions as...

We have one user who's Jabber status does not change when she answers a call. It will show her as "away" when the computer is locked and it will change when she has a meeting on her calendar, but it will not change when she answers a telephone call. ...

afellows by Beginner
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