IP Telephony and Phones

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Unified Communications Manager 9.1.2(1 Publisher - 7 Subscribers - 2 TFTP Servers) We have recently added some SIP softphone clients in our UCM and during our testing we found that in certain cases if you called a SIP softphone from an IPT phone - (S...

I have had several request from users to forward thier calls to another persons vm.however every forward ends up in the orginal mailbox.  I need to fiqure out how to forward a call and have it also forward to the 2nd mailbox.Any idea's?  I am told it...

pharden by Level 1
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Im playing with a SG300-10MP in a lab for a potential client purchase. I am unable to get the Auto Voice VLAN function to work correctly. I have set the “user ports” as untagged for VLAN 20 (data vlan) Under VLAN Management -> Voice VLAN -> Propertie...

Resolved! Cisco HRC issue

I am using ISM-SRE-300-K9 on CME 2911, i enabled HRC on CUE and installed UCEHistoricalReportsInstall on windows Machine, i got Call-In number 331 for IVR number, when i generator report for 331 it is working When i select Extension number, it not wo...