IP Telephony and Phones

Say I have a translation pattern of 01632 12XXXXI'd like to exclue 01632 123456 from the pattern.Creating a null pattern of 01632 123456 won't work as CUCM will check the freshly translated number for another match (and so rematch the same pattern)Th...

Dear all,We have UCCX managing a simple IVR where if all agents are busy the calling user is placed in a Waiting Q with some music.While gathering the reports we noticed a difference between the Queue time shown in "CSQ Activities"  and the Queue tim...

Hi All,How we can switch the IP Phone like 69XX,89XX firmware version active to inactive instead of downgrade ?Has there any option for this...Thanks in Advance

Hi everyone. I have a problem which randon phones frezees when access to call history  in CME. After that you reset the phone and it works againThis happend to randon phones. I have reloaded the router and the issue persist. The CPU process and memo...

Is there any way so that when there is an incoming call, it will display a username from a directory book instead of a caller ID?i am using CUCM 7 ThanksRachel

Hi All,I have few IP Phones-7960 & 7940 (4-5 nos) which are frequently restarting.While all other IP Phones of the same series are not restartring at all. there are no issues with the same.Can someone help me to resolve this issue.Thanks,Nitesh

How can I set up call preservation on cucm 9?

Hi Folks,I've set up compliance (IM logging from Jabber) to a Postgres server as per the instructions, and also per the threads that reveal the secret step of creating a windows user that matches the DB user.  Everything seems OK in that the database...

Hi Frenz,Faced some issuse,dont know what went wrong.Running CUCM 8.6 with only publisher,single site and all connected in LAN.Having around 500 IP phones consisting of cisco 3905,6941,7945 and 7937.Everything was up and running from past 5 months an...

Hi All,Has anyone been able to integrate using LDAP to a user search base that contains a &?For example: LDAP User Search Base: OU=Users,OU=User & Groups,DC=domain,DC=com,DC=auMy CUCM cluster appears to except this user search base becuase it was alr...

Hi everyone,I created a SIP trunk from CUCM to CME and able to dial from either side except CUE. I have the following scenario:CUCM: extn 73441CME: extn 55200CUE: AA 55218I can dial between 73441 and 55200 without any issues.. but when I try to dial ...