IP Telephony and Phones

we have 2 sites each with its own callmanager  Express. There is a Wan Link between the 2 so that calls can be made between the 2 sitesWhen one site calls the other, and the call is not answered, the Announcement is that the voice mailbox is not reco...

Hello friends,I have one Cisco 2811, version IOS 12.4(15)X. I wrote: "show telephony service all", "show version" and "show ccm-manager", but 2811 didn´t show version CME.How can i know version CME throught CLI command or another form?Thanks for you ...

We are needing to obtain spare handsets for Cisco 7931G phones. How do we obtain replacement handsets for the 7931G phones? What is the part number for a replacement handset for the Cisco 7931G IP phone? Cisco has listed handset part numbers for othe...

I am calling to other cisco phone, other cisco phone has call forwarding on mobile. once the call forward to his mobile. Call should be charged his extenstion (in billing) but it is charging my ext in the billing ? management need billing report base...

Hi NetProI have two DN 500 and 502When number 500 is busy or no answer the call going to 502, setup  CFnA and CFB and works OK.When number 502 is busy or no answer the call going to 500, setup  CFnA and CFB and works OK.But when the 502 going to lunc...

Hello,I'm trying to install the CUPM 8.7 evaluation.At first i got error during installation: Postgres install failed saw no error code ( on 2 seperate machines same error )Then i installed Postgres manual with the file that the installation saved in...

I am using IP Communicator 8.6.1.0 and I can hear the audio just fine through my headphones, but when I try to play other audio, like from a webpage, the audio goes through my laptop speakers instead of my headphones.  This happens even when I'm not ...

One of our users is stating when she runs reports for Total Outbound Calls for her agents they are not showing up in the reports.  She also states that the agents are logging out and making the calls.  Don't the agents have to be logged in for the ca...

Hello All,      I have a situation where calls that are forwarde back out to the SIP PSTN are being rejected because the calling number is not recognized.  1). Phone A on PSTN calls Phone B which is on an Avaya CS1000M PBX.2). Cisco Voice Gateway ter...

Hi everyone.. Iam new to this community. I have a doubt which Iam not able to clear about call preserve in MGCP and H.323.In Gatekeepers and Gateways text book I read that "MGCP supports call survivability for analog and T1 CAS calls, and MGCP does n...