Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have purchased the Enhanced to CUWL migration SKU (MIGE-UWL-12X-STD) How do you go about getting the CUWL licenses fullfilled to the SmartAccount? All the Expressway and other licenses where fulfilled but the CUWL licenses did not populate.
Hi All, A simple query which came in our team discussion and made me curious to find more on it. Is there a consolidated list of the VoIP related protocols in the 7 different layers of the OSI /TCP-IP model which we can be read or be bookmarked, apa...
HiIs there any way for modifying CUCM 11.5 IP address without affecting license or we must re-host the license. I know the license is dependent on host name, ip address & NTP ...etc Document shows below warning admin:set network ip eth0 10.53.57.101 ...
I am setting up a new CUCM cluster.I set up the CUCM for LDAP directory sync but did NOT run the sync. I check "Perform Sync only once"The directory ends up doing a full sync after about a week.How do i prevent this from happening so i can use Provis...
Recently we have started to have an issue with 7841/8841 phones. When a user goes to access their voicemail, the phone acts as if it does not take the users input and keeps repeating "Enter your PIN and then press pound" after each input. I'm under t...
Hi everyone, So I have a rather weird issue with this phone. It's configured to use ethernet which was working fine. I have an asterisk server it connects to which was working great. Recently it starts to drop the ethernet connection. I try to ping t...
Hi, I have a Cisco 8841 that will not startup, it does power on, it would go into the normal boot process, then when it gets near the end, it would make a weird color on the screen, then reboots, it would do it over and over again, I am not sure what...
I am currently onCisco Unified CM AdministrationSystem version: 11.5.1.14900-11 I have a user who says that during a webex cisco conference call and at other times she will get dropped of the call. What is the best method to troubleshoot to see what ...
Hi Please see the screenshot attached. where is CSS item? usually in phone page, it should be between Description and Device pool.
We have migrated most of the offices voice services from PRI to SIP Trunk. The pair of CUBE is in the office head quarters. Now we planning to decommission the PRI circuit as well as the Router. I want to make sure the Routers is not taking part of ...
What would it take for a cisco VOIP phone from the office to be used at home? How complex configuration wise and expensive would it be to offer that ability to a small number of staff? I know other companies do it so I know it's an option but not su...
Hello everybody,How can i configure, when the call goes to unity connection voice mail, to not make the woman say "Sorry, .... is not available" and only play the custom message that i recorded on the phone.Search Call Handlers > Edit Call Handler Ba...
Hi We currently use IPFX Contact Centre which is integrated with our CUCM11.5 cluster via an "Application User" and Cisco TSP running on the IPFX Servers. I would like to list all of the CUCM objects (CTI ports, phone ports and IP telephones) that a...
Hello, we have a quick question: is it possible to force the media on the CUCM and/or an IOS router for the Cisco IP Phones registered on that CUCM? The scenario is the following: the networks of the 2 Cisco IP Phones can't "talk" each other direct...
We have a few users that arrive to work well before the rest of us do. Essentially what happens is that the user picks up the phone, dials a number (or even an internal extension), and the phone does nothing. The user can be called from the outside...
