IP Telephony and Phones

Dear Networkers,We have installed Cisco QM 2.4 SR1 integrated with Cisco IPCCX 5.0(2)Recording is working fine with QM server.I can see and listen to the recordings via QM desktop. I can also save the recordings one by one. for every agent.My issue i...

Hi,I have a UC520 and diferent IP phones with its extensions.I need to know how to obtain a report call list. My client need a report with the calls have made every extensions along de week. It is possible?regards

Hello,I have an H323 gateway with multiple PRIs terminating in it. All calls work correctly on these gateways except I have a problem with 911 calls to the local PSAP. In the Q931 debug, I do not get a connect message when the PSAP answers the ca...

We have the following topology at one location: Cisco Call Manager <- - > 6608 PRIs <- -> PBX <- -> PSTNAt another facility we have the following topology:Cisco Call Manager <- - > IOS MGCP G/W<- ->PSTNHere is my problem - in scenario 1 above, the Ci...

I have a system setup as shown below where the reception phone has a button for extension 201 and one button each mapped to the incoming analog trunk lines. It was done this way because the owner wanted the phones to emulate the old style key system...

In CCM 6.0.1 where do you find the DLU count that is currently in the Call Manager?

Hello allI have 2 Cisco IP Phones that boot up and stay stuck on TFTP Timeout. I know the tftp server is working be cause i was able to obtain an IOS to a router from it.I am trying to manually configure these phones for SIP but can't even press the ...

CME 7.1 (12.4.22YB3), with extension mobility enabled.An octo-line ephone-dn shared amongst 4 users, the state of CFNA, CFA or CFB from the user's GUI interface can't be changed.!voice user-profile 22 user 8422 password 12345 number 1001,1000 type no...

What are transformation pattern used for? Any example?Thank you!

Performed a successful upgrade to UCM 7.12, and the active partition is 7.1.2, but inactive is older 7.0.2.Is there a CLI that will copy active to inactive? Or a procedure? thx

I need the MAC address to upload some license files. I am using PUTTY and SSH to get into the Linux Box. What command do I use to get this info. I have tried the Show Network commands with not any luck. Can any one shed some light on what I need to u...