IP Telephony and Phones

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Hi guysWhen do you recommend to use Vlans (for Voice and for Data). A nice link.Actually the network has almost 400 PC and 250 IP Phones and all these are in a plane network, the network doesn't have vlans to separate the data and voice traffic (hard...

I have a customer with a requirement to partition the corporate directory in such a way that each tenant can see only those extensions for whom they work. For example, tenant A can see tenant A employees and tenant B can only see tenant B employees....

gbwatkins by Level 1
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  • 1 replies
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I always understood that a phone would switch to it's 2nd choice CallManager when three keepalives that it sent to its primary CallManager were not acknowledged - with keepalives at the default of 30 second intervals that would be a minimun of 60 sec...

kerry1234 by Level 1
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Resolved! headsets

Hi This is for a Contact Center - all users have headsets.Requirement is that when an Agnet gets a call the ringing is heard only by the Agent in his/her headset and not by other people.How do you configure CM for this requirement?Thanks

gsidhu by Level 3
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  • 4 replies
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Hi,A 7960 Phone with the latest firmware is not able to register with CCM7.It has obtained an IP address from CallMgr, however the LCD display keeps displaying 'restarting'I can't access the directory, probably due to the registration problem.The err...

PAUL CHEN by Level 1
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I am implementing UCM 7.0(2), with a 2821 Vgwy. I am wondering what the differences are in the MGCP versions. I have not been able to find a document that explains the differences. Does anyone have any insight on this?