IP Telephony and Phones

Do we need to configure anything to accept a call from an another system, may be another Call Manager. We do not need to call them but they will forward an incoming call to their system to our system to a number. thx

Hi, I'm implementing a Callmanager express for a client and i'm experiencing a problem. I configured speed dial on a 7961 IP phone. The speed dial shows agains some of the botton on the phone and does not show on other botton. Despite the same comman...

hi everyone...iam implementing ccm5.1 and i have this particular request from the customer..during office time i need managers calls to be routed automatically to secretary and during non office time it has to ring at the managers extension itself..t...

Hello all,I am planing to integrate an Avaya G3 V12 with a CCM 5.1. I am thinking of using either:1) A SIP trunk btw Avaya G3 and CCM 5.1 or2) a Cisco 2851 (CME) Gatway with PRIMy question is how the licencing is going to work. Do I need to buy any l...

We have a new phone system almost ready to test.We have an edge router that is connecting to Verizon's PIP network and will pass the traffic to our internal network on the same router's ethernet interface.The IP to IP gateway router will actually be ...

has anyone used valcom ip speakers to send moh from callamanager as well

Hi,Anyone know what exactly I can do and can't do after DLU expired in my CCM ?As far as I know, when DLU expired, I can't add or delete device(s). I'm only able to edit existing device.Other than that, I don't know what I can do or can't do. If anyo...

Hi all,I have a B-acd configured and my agents anwser calls from 7am to 19pm. i would like to play a diferent message saiyng something like, Sory, we just work from 7am to 19pm when customers call out of this time window.Is it possible with B-acd? or...

I created intercom line for a 7970 phone and an IP communicator user.When IPC intercom 7970 phone, after input the 2 digits line number, it took about 6 seconds to ring and activate speaker on 7970.However, when 7970 intercom IPC, it works ASAP.Any i...

Hello everybody,I have an issue to solve regarding an IP telephony problem. My company will send me to France to fix this problem. But most of my knowledge are in routing and switching, I have almost no knowledge in IP telephony ( Theory only). I thi...

I have a broadcast huntgroup in Cucmbe 6.1when one of the users answers the call the other phones in the huntgroup display it as a missed call, is there a way around this?

How do you add/change photo in Personal Communicator profile? Right now it is a shadow man.

HI,I have errors in my c2821 gateway that I do not understand. Can somebody please explain this errors to me. I have search around but have not found any answer.200722: Nov 26 13:06:43.961: ISDN Se0/0/1:15 SERROR: process_pri_simple: NO name in GTD20...