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When a VoIP extention of 29350401 calling a public number of 0162200700, I was told that I did not send out the full digit number of the calling number, ie "29350401".May I know why ? This is because I need to send out the full digit to my PSTN depar...

Hi, Hi we have a hosted IPCC setup.the callmanager cluster consists of 1 publisher and 2 subscribers.we hav one customer as of now.and we are planning to allocate one more customer into the hosted setup.i just would like to clarify.... is it poss...

IVR ver 2.2.5. I have serious problems with the scheme dial pattern. Users call number phone root and IVR response saying: Welcome a "my bussines", press one if you know the extension, immediately the four digit from extension destination.Press two f...

Colleagues, how do I increase call history timeout that is shown thru "sh call hist v br"?I've tried to achieve this by entering "dial-control-mib retain-timer 1440" but it doesn't help.Thanks in advance

IOS: c5850-p9-mz.122-15.T2.binProblem(2):1. When incoming calling number is a 1+ the 5850 seems to reject the call with bearer cap on the originating side (cisco 1760). With a 10 digit ANI the calls work fine, when debugging on the 5850 side I do...

I have a toll-free line that is pointed at a CENTREX extension which is call forwarded to Unity. Unity has a call handler with the forwarded extension's number loaded. SMDI is serial 10-digit.When you reach the call handler's greeting and attempt to ...

I have looked at the supported server list and am wondering why there are no Dell rack mount options. The specs on a 2650 is not much different than the DL 370's and 380's. I am looking to upgrade a 12 port (D120/JCT-LS) to Unity 4.03 from 2.46 tha...

Unity 4.0.2.From a cell phone we call forward to the main number which is a call handler. I have the cell phone number program as an alternate extension of the subscriber. When I call the cell phone, I go directly to the greeting of the subscriber in...

With Unity 4.0(3) VoiceMail only Exchange 2000 is there a way to list the Internet Subscribers in the directory with out a recorded name? Or is there a way to import a recorded name with the CSV file.ThanksDon

Got a question.. what is the best way to have a customer get redirected to the helpdesk voicemail box? Do I setup a redirect for this? If so, what is the best way for doing this in relation to strings and such?I am running CRS 3.1(2) sr2 and CCM 3...

I have a Cisco ACS server for AAA. My gateway router is setup on it as a TACACS+ Cisco IOS Hosts. The router has aaa commands aaa authentication login default group tacacs+ localaaa authentication login LOCAL local noneaaa authentication enable def...

I have an IVR script that presents a menu with four options for a caller to select from to be directed to the appropriate department. I need to find a way to report on how many calls were handled by this script and a percentage breakout or count of ...

Does Unity 4.03(latest release) support Ad2k3 and ex2k3 in Native mode. There are no 2k servers in the environment.

Folks, I have 2 ATA 186 devices. I have been trying to register them with call manager, but, have had no success so far. I factory reset them. Also, I have ip phones in the same subnet who do not have any problems registering with call manag...