Where exactly is the 4-port Auto attendant installation file located for CCM 3.3.3? I can't find it on CCO and it was not installed automaticly like the Extention Mobility did.
The CallManager's Real-Time Monitoring Tool comes with a "CM-Default" configuration. When I close the RTM window (in MS Internet Explorer), all my changes are lost. How do I make changes permanent, and how do I generate a new configuration next to CM...
Hello,I have a huge problem. In remote office we have 20 phones (7940). The VPN is between remote office and us. I can see that some of the phones makes a lot of traffic, but no one is calling and no one is there with PC connected to the phone.When ...
I have a Unity 4.0.2 running Unified Messaging. The Exchange server is 2000. A user was deleted but when attempting to readd a user a problem was found. When attempting to import the user from exchange the user was not listed. However the account is ...
Where is the wav for the Subscriber Sign-in located?I need to change it from saying "Please enter your ID followed by pound" to say "Please enter your extension followed by pound key".I know it is kind of silly but for some reason the "ID" is trippin...
Are there any versions of CCM that can be directly installed without a previous version that is later than 3.1.1? I have 3.1.1 and I would like to start fresh with a later version as opposed to going through all the upgrades.Thanks.
I have a customer with call mgr. 3.2.2c who started noticing these errors in event viewer:Error: kCtiIncompatibleProtocolVersion - Incompatible protocol version. Message Version: 20000 Minimum Version: 30000 Current Version: 30000 CallManager Ver...
when i completed the cmm 3.1(4b) installation,found the callmanager services not working, here's the log form event viewer: Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7031 Date: 9/2/2003 Time: 1:39:23 PM Us...
Caller ID only shows inbound number on inside phone and all outbound calls only show the extension of the dialing station. Attempted prohibiting calling party presentation on MGCP gateway but had no success. Would like to restrict all outbound calls ...
I'm trying to replace the software our operators use for answering the company's main line. I really like autoattendant. We are just getting started with CallManager so 98% of our phones are still hanging off the old PBX. My question is, "How do y...
On the "call control" window of autoattendant console, can I display by name instead of DN ? (I already configured Line text for the DNs and display by name on the IP phone)Thanks,
Hi,I have 2 x 3640's configured as H323 gateways, each with 30 channel PRI's.These form a route list such that callmanager tries the first 3640, then the second.If the LAN interface on router A is down, then callmanager will failover and send the cal...
We are running Unity 4.0(2) with Unified messaging to an Exchange 5.5 server with NT Domains. We are not running Active Directory today. We want to move to Active Directory. Ultimately, we also want to move to Exchange 2003. However, the first st...
Currently i have ICM which has been integrated with call manager. Now i would like to integrate with one more call manager (publisher)(to share the same ICM).I need to know procedure to followup.Regards,Kamalnath
