Other Collaboration Subjects

hi,could someone help me please, i have set up IPMA for a manager and secretary but i am having the following problemsecretary logged into IPMA assistant console(no problem) but when someone calls the manager the managers phone rings and shows as rin...

I have a customer that has a scattered installation of HP ProCurve 4000M switches along with a majority of Cisco Switches.Can someone tell me if I can support a secondary vlan for IP Phones.I see that the HP switches support dot1q trunks and CDP.I im...

I have a Cisco 3725 with IOS flash:c3725-is-mz.122-13.T.bin. The router is configured to run SRST. My issue is when in SRST the IP phones could only make outside call. If people call in they would get a busy signal. Anybody know whether this is a...

Hi all,There is a new IAD2430 with 24FXS ports. Which CCM version support this type of MGCP gateway??Can IAD2400 MGCP gateway supports Callforward, call hold, etc.. with CCM?? I cannot find the activation key like under VG248 "**2" for CF.Thanks for ...

Has anyone ever installed CRS 3.0.2 and used a citrix server for the agent desktop. The supervisor desktop is only reporting the last user to have logged into the citrix server. We already had to make several changes to the citrix server install of...

Our client is experiencing problem with faxes on VG248 from the day one. The faxes recieved are not always complete, there are comm error report on the fax machines.Has anyone experiened similar problem with faxes on VG248. VG248 is configured for fa...

Hi,I want to ask about the live reocrd feature. Does Call Manager support live record and if so, how to config this feature on Unity and CCM?Thx for helpRegards

We have a branch site where we forward all calls to a night message after hours which works fine.But we need to put them on a lunch message during the lunch hour.We recorded a separate greeting and created a callhandler to run only for the lunch sche...

HI I have a set of callmanager software version is 3.3(2). I have installed a Publisher to operation a period of time. Now, my Publisher has upgraded to callmanager version 3.3(3). On the other hand, I also want to add a Subscriber. During the Subscr...

Has anyone had experince with Symantec AntiVirus Corporate Edition used on the Call Managers??? I have read the link regarding Anti-Viruses and we have the Corporate Edition, but I want to make sure there are no problems.

Yes - believe it or not we still run Unity 2.4.0 build 127 on Exchange 5.5.I'm not actually sure when the problem occurred, because I haven't had to add/del/edit a subscriber in a long time, but I can no longer add new users.Every time I attempt to d...

What is the best way to have end users forward All calls to an outside number? Using CallManager 3.3, Unity 4.0.2, 7940 IP Phones. Doing so from Unity forwards only calls that are routed through the "autoattendant" and excludes inside company calls...

We have a couple 7920's and when they first arrived there was a "download ringtones" option on their factory firmware - but it didn't work.We upgraded to the next two versions (currently at cmterm_7920.3.3-01-03) and we still only have the options t...

Agent will receive call from CSQ, then will transfer to a non CRA ext and hang up, the call will remain in the CSQ statistics until the call is complete. The agents phone will be in a reserved state until call is completed, caller hangs up.Somehow th...