Is there an easy way to monitor inbound and outbound calls on a single device? In particular, I need dates, times and called to and from numbers. The customer is requesting a weeks worth of history.
I've seen this problem twice on two different servers, a DL380 G2 and a DL380 G3. I just attempted an upgrade on brand new server. SQL server installed great. The restore of the 3.2 data was reported to be completed successfully. After that CCM g...
I would like to add/configure more than 200 users on the CEM 5.0.There is nothing on the documentation for this Release.On CEM 4.6.1 the solution was to add MAX_USER=xxx into the rserver.cfg file.But this solution doesn't work for 5.0.Frederic
I have an issue with call park, the numbers are defined in the feature in ccmadmin, all callinsg search spaces are configured correctly etc. WHen I answer a call on the phone and hit more, park appears as an option however pressing the softkey does n...
We need a solution to record 20 users phone calls. I have priced out the Eyertel/Witness products and it is very high. We are looking for something a little less expensive. These calls of the 20 users will need to be recorded all day long. Is there a...
Can this product be installed on a new DL380 server with nothing on it. The hardware detection cd is failing on the first splash screen everytime. I read somewhere that we will need to use SW-CCM-3.3-DL380= in order for the installation to work. P...
I'm running CCM3.3 and Unity 4.0(2). I've set up the CCM Voicemail port, Pilot number and MWI numbers. In Unity I've set up MWI notification on the subscribers. But the MWI's won't turn on. I've tried to resync the MWI but that didn't fix it. Fr...
I would like to make a sub-directory in the corporate directory that would list just principal's instead of having to look in the corporate directory which has over 1000 phones in it..... Can this be done?
Call Manager 3.3(2)spB. When I try to search the corporate directory I get the following "An error occurred and was logged. (undefined)" This issue has only started recently, and rebooting the call managers (then a few phones) didn't seem to solve...
Solid act light, not registered in CallManater 3.1(3a), cannot http://.../dev to connect to see status. Hard booted device and still have solid act light. Is this bad hardware, or is it a firmware issue?
The message indicator light on our phones are not working if a user forwards a voice message to another user. The original voice message that a user receives does activate the message indicator light on the phone but if that user forwards the message...
anyone managed to get this working? I have tried with OS version 2000 2.4(came with CRA) and I get to insrt disk 3 and it reads the disc and stops. i tried with OS version 2000 2.3 (came with CCM3.3(2) and I dont even get past disk one. is this somet...
We are trying to set up a GateKeeper on a Cisco 7206 to route voip calls between two gateways. I would like to be able to do this WITHOUT registering the gateway endpoints. I have been unsuccessfull in my attempts to get this to work. Here is our Ga...
Hi there, One of my client would like to know wether the QoS Policy Manager 3.1 can check the port status, utilization,throughput and performance of the switch? And if it is feasible, may I ask the way how to achieve it?many thanksDavid
