Other Collaboration Subjects

I have a group of users that really need to see if a person is on the phone so we set them up with a sidecar and shared line appearances. We turned off the ringing on those lines so that each users phone doesn't ring for each line that gets a call b...

Unity UM 2.4.6.161 currently being used for voice mail only. Some subscribers are complaining that callers are leaving them messages, but that they don't get them until much later. That is, a caller calls the subscriber and on FB or FNA leaves a me...

I have 2 Compaq DL380 which I have installed CCM 3.3. My question is how I easily can configure 300 IP Phones in CCM. CCM will be mebmer of an Windows Active Directory.Trond

I have a VG200 running MGCP that is connected to a PBX thru a T1 trunk. Calls can be placed and received correctly. However, when calls are placed from outside the PBX to an IP Phone thru the VG200, the caller does not hear the phone ring. We do ...

We have a case like this:4 offices, each office has around 10 users. No VM and UM requirement.Can I use ITS to support this? From cisco documentation it seems ITS only can support one office.Thanks

I am using ccm 3.2 (c). I was able to configure and test 7940 for the Call Pickup feature, but since 7910 and softphones dont have those feature soft keys i.e. More etc. I was unable to use it on 7910 and IP softphones. Is there a way that I can us...

Hello,I have a 6608 in my 6509. I've heard two things about it, and would like to get a 2nd opinion:1. You can not purchase a fractional PRI for the 6608. You must purchase all 23+1 DS0s on the PRI for it to work properly -- even if you only need ...

Can anyone interpret this ccm trace?We have about 5 phones setup with a rotary line configuration. The pilot number is 48100 down to 48103. What we are seeing is when someone is on line 48100 and another call comes in on 48100, the second incoming ...

Very odd occurrence...There are over 70 IP Phones at my customer's location and one phone that I am troubleshooting stays stuck on the "Configuring IP" window on the phone. So I took note of the rj45 jack it is plugged and went into the computer roo...

We're trying to use a 6624 port for overhead paging. The 6624 will not go back onhook. We can get on the paging system but it ends up playing dialtone over the speakers. Same thing with an analog phone.IP Phone calls analog phone on a 6624 port. IP p...

Anybody knows How to generate a report from CDR using DN as criterion? . I know I can use CDR Search but there is not TIME and DATE as column. Also there is Billing but It use USER as criterionIs there other way? Maybe another application or changi...

Hi. We are running CM 3.1 4(b) and are using this in conjunction with ARC Console(a reception console) . ARC communicates/monitors and controls a number (150 in our case) of the CTI ports on CallManager. It would be extreemely useful to monitor wh...

First,CCM 3.3(2)spC, CDR 3.3(0.36)Here is the problem, when we run a report it does not list the users calls under their name but rather under Attendant Console to which the phone is assigned as well. This happens with the ICD 2.x/3.x ID's as well.Is...

I have a Unity 3.15 VM system with E2K and all latest patches. CCM is running 3.22c with latest patches. When a caller is passed into Unity, the persons greeting is played and the caller is given the opportunity to record a VM message. Regardless ...