Other Collaboration Subjects

I have many VOFR sites and wish to haipin VOIP calls (for my new VOIP sites) to the existing VOFR sites. My 7206VXR has only one PA-VXC-2T1/E1 for the current solution. Do I need another VXC type adapter for this? Would I loop one port onto the other...

Hi all,Here is a problem with VoIP call. Making a call through IP on phone number that is busy I hear ringing instead of busytone. I was told that it's a problem in configuration between AS5300 and telephony provider (there are different ways in send...

We run about 375 IP phones on our CMs. Of those, we've seen probably 20+ failures of the phones related to the switchhook either sticking closed or open. Internally, these phones have a totally cheesy spring and contact setup. By either cleaning ...

- We recently had to make the decision to replace a original MCS 7835 (the one based on the Compaq DL380) with the current shipping MCS 7835 (the one based on the Compaq DL380 G2). Is it possible, and would it be supported, to simply move the driv...

Our Windows 2000 security group is advising us to rename the administrator accounts in our ICS-7750 SPE's. When we renamed the account, the ICS won't recognize any of the Blades using the http://icshost/icsconfig utility. Question: Is there any proce...

I would like get the set of AutoAtendandant (CallManager) wav files in spanish.Does anybody can help me ?

I have been experiencing sporadic delays on multiple phones when answering and hanging up calls. The delay happens with both the handset/receiver buttons, the answer/endcallsoftkeys, as well as with Call Attendant. Any info regarding this would be ...

I currently have 2 Pims pointing to 2 different call managers (more for resilience than anything), within ICM have I so far configured Skill Groups, Agents, etc to point to the Routing Client of one of the Call Managers.Is there a way to have all the...

I have a problem when configuring Unity message notification to another number.Unity rings the number defined and announces you have new messages and asks "please enter mailbox id". However it doesn't allow me to enter any input at all 0-9,* or #.It...

I am in the process of designing a VoIP WAN network - 30 Cisco 1601 routers as access and 3 core cisco 3640's - I will be using VG200's on all sites with NM-2v and FXS. What QoS configurations can I apply on the 1600's and to what IOS must I upgrade ...

I have a few meeting rooms with 7940's in them, and have been noticing that people are abusing the phones. How can I implement a method to lock the phones, only to be used once a valid PIN (or any similar method for authentication) has been entered.T...

Hello,I have a network PSTN1-Ericsson BP-250--Cisco 2620--VoIP--CISCO3661-MD-110The calls from internal BP-250 numbers to internal numbers of MD-110 go very well.There is a need to do call forwarding from one external BP250 number to internal MD-110 ...

Hi,I have currently got a problem with approx 300 voip phones running on CM 3.1.2 cluster. They were initially installed using a bar code scanner and BAT which unfortunately added all the phone's mac address's in lower case (which didn't seem to be a...

Here is my setup.2651--bridge--bridge---2948G--bridge--bridge--2948G--bridge--bridge--2651 So there is 4 sites and wireless bridges that connects the buildings. I have Qos set up on the voice ports on the swtiches in the LAN, but I have no idea wher...

hi,we use Call Manager (3.1(2)) along with Interactive Intelligence's Enterprise Interaction Center s/w for our IP Telephony solutions. all the IVR apps are taken care by eic. The integration between the 2 systems is thru CiscoTSP. now we face a prob...