Other Collaboration Subjects

I have a dual-integration and when I attempt to create call-handlers and record the prompt, Unity wants to use the analog (serial) ports, the first 6 ports. It is returning "Unknown Problems (the server one)". I disabled MM recording on the first 6...

When I first installed Unity at site x, we created a call handler (for vm only from the call manager web attndt to which the operator can transfer to a virtual by speed dial (speed dial doesn't accept "#")) that has a blank greeting and goes back to ...

I am trying to setup a 7960 to work over vpn-I am aware of the possible jitter etc, but I am not concerned with that right now. I have setup a DES encryption level router to pix 525 connection. The tunnel has the no nat for the pipe setup and I have ...

We just upgraded to CM 3.1.2c <br><br>I just noticed that if port one of my 8 VM ports is busy, and an internal caller presses the messages key (2090) or dials 2090 directly, it rings busy... even though the CM is configured to forward to 2091, then...

Does anyone know what Avaya or Mitel uses as there billing software? We are looking at doing work at a hotel that currently has certified Avaya or Mitel as there system of choice. Both systems integrate into there business systems. I need to have an ...

I am trying to get the "Upgrade License" to worek, and when I click to generate the code, I get "Can not read key, make sure it is connected." It is, no printer is attached either. I'm using Unity 2.4.6 and want to upgrade to 3.0.2, but I can't reg...

Is it possible to run two Unity 2.4.6 servers off of one external Exchange 5.5 Server?<br>Reason for asking....This customer has an existing centralized CCM and Unity application. They are a W2K shop but have an Exchange 5.5 server for the messaging ...

Hello,My customer is running a centralized CCM environment with PSTN GW's at remote sites (2620's w/T1). They would like the router to be able to re-route an incoming call back over the PSTN to another gateway if the call is destined for another sit...

1) How do you get alternate extensions to work? I did what seemed logical, but it doesn't work. If I add 7672 as an alternate extension, when it goes to VM, it plays the generic "welcome to Unity" prompt. <br><br>2) How can I change the Display na...

Hi,Can anyone tell me whether cisco AS5300 Gateway and a cisco 7200 gatekeeper supports h.323 annexE feature?? If so to what extent?? I read that annexE feature can be used only in case of UDP. Is it true??

How can I associate a IP phone to this interview handler so that after customer left message I can check the voice mail?<br><br>

Hi,<br><br>I have customer who is interested in voice-messaging and fax-messaging that can integrated into the existing mail system (exchange 5.5). I understand U-One is able to support this requirement. But I am not sure which one should i sell : un...

I am more intersted to know about CISCO new technology and product regarding voice and video and learn much more about it. Kindly suggest helpful information from where can i get?

Using the ATA186 web management interface, how do you disable call waiting and enable call transfer permanently??Regards,Dave

Hi, I am configuring IP Phone Extension Mobility, I have read general documents that it requires CRM application extension.The question I have is , do i need to install CRA on both call manager ( Priamary and Subscriber) or only on Primary.Any help w...