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I've seen a few posts touch on this question but not specifically. I have Unity 2.4.6 with Exchange 5.5 unified with an Exchange 5.5 email server. The Upgrade documentation is wonderful telling us the methods of getting Unity to 3.0 with Win 2K and...

admin_2 by Level 3
  • 183 Views
  • 1 replies
  • 0 Helpful votes

I have a new installation of Unity 2.4.6 and the Message Notification is not functioning properly. All of the Voice mail ports in the call manager 3.1.2 are in the correct search space, however the Unity server does not make the call to notify of ne...

admin_2 by Level 3
  • 222 Views
  • 4 replies
  • 0 Helpful votes

I am very close to having Turnkey CTI set up correctly. The clients are able to log on. However the ICM variables are not being captured and sent to the desktop. I had the variables, which I am collecting in the IP/IVR .aef file, working correctly...

adignan by Level 8
  • 188 Views
  • 1 replies
  • 0 Helpful votes

Dave ,I noticed someone asked the question earlier.What are the best values to setup for ART good calls bad calls very bad calls etc Jitter and obviously latency over 150ms is not the best. Jitter is Jitter right so if you experience a call with max ...

a.wells by Level 1
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  • 2 replies
  • 0 Helpful votes

I am having a problem accessing my personal assistant server. Everytime I dial the PA number, I get fast busy.I've configured everything according to the admin guide but when I look at the CTI routepoint in the cm admin screen, the status says "not f...

rvincent by Level 1
  • 398 Views
  • 5 replies
  • 0 Helpful votes

Our outside dial access works great, just having one annoying problem, when we hit 9 to get an outside line, the line goes quiet, until we dial the first digit of the outside line we are calling, then after that digit we get dial tone on the line aga...

shave by Level 1
  • 274 Views
  • 1 replies
  • 0 Helpful votes