I have unity and lotus notes integrated. For a certain user Within their saved messages the user is getting undeliverable emails similar to the ones you get in your inbox but this user is getting them in their voicemail inbox. Message says 'This ema...
I need to migrate unity data from Unity version 3.1(5) to 4.0(5).What tools do you recommend in going about that?Has anyone done this previously and how was the migration?
Has anyone had a similar problem using CCM4.1(3) with 7940 phones? When redial is pressed while on-hook, the speaker is turned on, dial tone is returned and template changes to show two softkeys "<<" and "New Call" but fails to dial last number. If...
I know it makes sense from a security perspective to separate your CCM and Unity servers from the phones with a firewall, but does it make sense functionally? What are the issues? Pros/Cons?Thanks,Dave
The partitions page in callmanager states that you can add 75 partitions. Is this a max limit for within a callmanager cluster? I have a customer deploying to over 35 sites, a gateway and 3-5 ip phones per site. For the COS they are wanting I'm l...
I was trying to setup the multilevel access in ccm 4.1.3. I have enabled the multilevel admin enterprise parameter as YES and changed the admin password. Now I a not able to login back into the call manager. I have already restarted the web browser a...
Hi all,I'm trying to test IP Communicator 2.0.1a in preparation for an upgrade for our users currently running 1.1.5. The cm-term callmanager load is no longer in the zip file?? Where can I find it?thanks,Mark
Our call centers needs do scheduled Voice Recordings as wells as have the agents listen and rate themselves on their conversations. Can anyone give me a few vendor recommendations that have such a product?Thanks.
How to get the name of the caller? i saved lots of contacts and still when they call, i can not see their names showing, how can I do that? Thanksand how i would be able to syncronize between exchange contacts and IP Telephony contacts?Thanks
Folks, I am trying to install callmanager for my lab and installed 2000.2.6SR8 on the server. Then i try to execute callmanager setup from the cd and I get an error message that says:iurun command create process error to system can not find the...
Dear All, I am new to this forum, and i've got a question regarding VoIP design for ISP. After searching in CCO, i found that the proposed solution includes the Cisco PGW, and i don't think that we need a softswitch @ the start. My question is, can i...
Can someone please help,I have a new CallManager installation to and Octel200 voicemail system using SMDI from the Asynch port1. VoiceMail ports using the VG248 analogue ports. All works OK (ie going to right mailbow etc) except MWI. The Octel is sen...
Hi all, i've migrated my CCM 4.1(3) to 4.2(1). It seem to work good except for the IPMA. The CTI RP is not registered, the service on the phone tells initializing and it is not working all. Any experience on this?
