Other Collaboration Subjects

All -Have a CCM4.1 lab with IPAA configured. I recently was told that calls to the system from the PSTN were getting an out of service condition.PSTN gateway shows all bearers idle and in-service. Gateway also confirms MGCP connection to call manage...

I have a registration problem with a gatekeeper IOS and ATA's 186 H323 Signaling.When lost a wan connection the problem it happens, when the communication is ok the ATA not is registered in gatekeeperI check the IP UDP and TCP connection to the ATA L...

I have an issue with IP phones connected via VPN Tunnel where they every now and then cannot find the ringtones. All I get on the phone is ring tones unavailable. After rebooting the phone it works fine. Any idea?Chris

I have two servers in a cluster. I want to take the Publisher offline and upgrade from 3.3.4 to 4.1. When I bring the server online the phone will switch from subscriber to publisher. My question is will the phone resets and does a software upgrad...

Widnows verison CCM 5.01 http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/5_0/index.htmI guess the major change is to support to SIP protocal.Still have no paging system feature.Any good to upgrade from 4.1 to 5.0??Ken

Here is the statement from AVVID QOS SRND p118. Does this mean if I have two policy on the gw, and priority queue in the two policy has to use same method, either absolute or percentage? ThanksIf the percent keyword is used for one LLQ provisioning, ...

I had an incident yesterday when I our WAN connection failed to a remote office and the user was on a call connected T1 PRI. When the WAN failed, the call was cut off? My understanding is that the RTP stream should stay active? Any suggestions?Tha...

Can someone let me know what I need to do not to allow some phones on our network long distance access in Call Manager 3.3. We have some phones here at the WorkForce Center that the public access for job search, but we want them to be able to only di...

Hi, I need to find an external solution to backup my unity server. Its part number is MCS-7825H-ECS-OP. I know that Cisco offers some external tape drives but I can't find them. Also, could you provide me with some documentation regarding what n...

CCM 4.1(3)sr2, IPCC Enterprise 6.0(0)sr4, Unity voicemail 4.0(5).I have a support desk scenario where internal callers use a 4-digit number (2000) to hit a route point into IPCC. When the call is routed to an agent, the agent's phone number appears ...

Hi,We have a DL380G4 built as Cisco suggest. We installed CM4.1.3 for the Cisco supplied discs for CM4.1-K9-DL380=. The problem is that SQL2K-ServicePack4.1-0-3.exe fails with the following message: -'SQL 2000 Service Pack 4. A Microsoft SQL Service ...

Environment is Unity @ HQ and 3845 VG at remote site. Users get blank vmail msgs when retreiving. Any idea/suggestions to look at?New to this environment, codecs are using G.711 and G.729a.TIA

Hi,I wandering whether anyone had heard or was aware that AD integration is going to be phased out on Callmanager and that it is recommended not to use AD integration.RegardsMark