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Hi, I have recently done an CM intergration with an alcatel PBX with E1 Qsig.The alcatel phones can call the Cisco Ip phones extensions and vise versa. The issue is the alcatel phones cannot use the telco PSTN PRI on the MGCP gateway for outgoing PS...

Is there a way to retrieve a phone's active/idle status? I see how Execute could return status based on the setting of Priority, but that seems a little clunky, especially if you want an app to watch the status of a device and trip an action as it c...

Hi all.I have a scenario involving a CCM 4.1(3) cluster. I'm trying to configure Attendant Console with queuing feature. The issue is that Pilot Point doesn't work. If I dial the pilot number, the call is rejected. There're users logged in, they are ...

630-451-3800 is assoc. with me PRI, when i call the number from my cell it doesn't ring the cal ends, but if i do a debug isdn q931 i can see the call hit the router and it is sending the last four digits (3800) which i want it to. I have TransPatt ...

After installing IPCC Express 4.0 Extension Mobility fails with message Host not found on the IP Phone screen. This is propably due to the installing IPCC Express and Tomcat server on the same port number 8080. How I can solve this problem. IPCC Expr...

Hi Guys,I knew CallManager support AntiVirus (Norton, McCafee, Micro Trend, and CA).My question is that due to political reason, we are going to switch from Norton to Sophos.Stuipd question... is there anyone install Sophos in CallManager without any...

Can anyone tell me if CDR keeps track of the calls that never get answered and more important, in these calls: how much time the phone rang before the call was disconnected?

Error messages keeps coming out in the application log in ~5 messages/minute.The source is PerfDisk and the event ID is 2001.Unable to read the disk performance information from the system. Disk performance counters must be enabled for at least one ...

Is there any way to do a CFwdALL on the phone on the 2nd line?? or do you have to use ccm user.Thanks

Hi,Is defragmentation of the CallManager disks a recommended or supported maintenance task ? If so do you use the inbuilt Windows 2000 defragmentation tool? Do you stop any services such as SQL before running it ? I am on version 4.0.1 the CallManag...

Greetings, I've using CME (latest) and CUE.My setup has only been operational for a few weeks now. Besides the 100 numbers in the DID block that came with my PRI T1, the telco is also forwarding 2 other numbers to the T1 span. I need those numbers to...

Greetings,Using CME and CUE, I have three 7960 phones in a common shop area that all have a single line shared between them. How can I configure it so that the Forward No Answer sends the call to only one user's box?Thank you.

What is the best way to troubleshoot Outside Dial Tone.I am supposed to get the offnet dial Tone right after I pressed Digit 9 on IP Phone instead the Offnet Dial Tone appears after pressing 9 and then 1.