Other Collaboration Subjects

Hi,I need to have the phone number of every phone displayed and not the pilot number. My setup is PSTN - ISDN-PRI - MGCP-Gateway - CCM - IP-Phones.Now when I have the same E1 PRI linked to my PBX, I get the calling phones number so the possibility of...

Hi I've noticed that some routers always prompt me to erase the flash: when I copy something from TFTP... It's worrying that a customer will try to update a ringlist or something and wipe all the files off the CME router!Anyone know how to prevent th...

When We try to up Attendant Console it say Call Control is Down. What We need to check to put inservice this service.Every time on manager pannel say Trying .... and OnlineThankjh.-

I configured the IP PHone 7970 with Immediate Divert. But it is not working. Instead it is showing a blank button with the Answer button when the call comes but is not functional. The same softkey template when selected by IP Phone 7960. It works and...

I have a customer whos attendant console does not populate with numbers etc. If I VPN in it works fine for me. I have checked the DNS on the PC etc. But everything I have tried has not suceeded in the application loading the information correctly.Any...

Hii find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message : Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone...

Hi,i have 2 IP Phones 7910 and 7912 which use the same direct line (exp: 021657689 )for calling and receiving calls but with different extension :7910 --> extension= 7967912 --> extension= 667i want to configure receiving calls in first time in cis...

Hi i find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message : Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone ...

Hi, i have 2 IP Phones 7910 and 7912 which use the same direct line (exp: 021657689 )for calling and receiving calls but with different extension : 7910 --> extension= 796 7912 --> extension= 667 i want to configure receiving calls in first time in c...

I have a centralized CCM and Unity deployment. My remote sites use G.729 to communicate with the CCM and Unity to save BW. I have Unity set up to use both G.711 and G.729 codecs. My question is, it better to not allow G.729 on Unity and use HW transc...

Hi,As I experienced, the admin page services can be reached by SOAP.At http://CCM/CCMApi/AXL/V1/ you can find the WebService service of the server's SOAP interface in a ISAPI application named SOAPISAPI.dll.Near to this file you can find some extra f...

Any ideas on what is causing this BSOD/reboot? Happens 1-2 times a month. MCS-7825H, CCM 3.3(4)es49, OS 2000.2-7sr7, 1 gig memWere on previous OS's and upgraded and still happens.Event Type: InformationEvent Source: Save DumpEvent Category: NoneEvent...

- I are having issues with no dial tone when pressing the Flash button on the analog phone to transfer call. The analog phone is attached to VIC-2FXS inserted into NM-2V module of Router 2620XM. This router is running H.323 and was configured as a li...

Hi I have a new CM4.1 setup the attendant console works ok. When the attendant console is logged out i get music when the console is called. I would like it to go to Vmail, problem is i have tried to add the pilot number of my unity sever to the hunt...