Greetings.
Our most recent upload has been in progress since Dec 5, 2016 09:25. Could someone take a look at it? Thanks.
I had done a few manual uploads before this one that worked fine. This one was the first scheduled collection with upload. I...
Hi,
We completed our register in Smart Net Total Care portal on the last Tuesday and it is still showing the message "Account Setup in progress. Thanks for logging in, your account will be available within 24 hours. Check back later." How could we so...
Good afternoon,
I registered on the SNTC portal on Thursday, December 1st as a Delegated Administrator. My company had not yet used the SNTC portal, so it appears that some things needed to be done on the back end. When I registered, I received a ...
I’ve recently noticed that a new collection has been processed successfully, whereas the older ones seem to be stuck, but the inventory shows only 262 chassis, as opposed with the collector, which has 1078 live nodes discovered. So it appears that th...
I've been looking through the community posts and I see issues similar to what I am seeing. But those were all early in September as the new version of software was being rolled out, and here it is late October and I'm just installing my collector. ...
hello,
I seem to be stuck at the portal account setup. It has been about 24 hours and I just wanted to make sure something was not stuck somewhere. I was able to set up me Delegated Administrator account without any problems. Is there something el...
We've begun the process to stand up a SmartNet Total Care Collector by registering on the Total Care portal but the account status has been stuck in "Your account will be ready within 24 hours.." portion. It has been like this for over a week.
I would like to know if the Collector can discover serial numbers of all switches in a stack, both serial numbers of switches in a VSS configuration and all FEX Serial numbers of Nexus 2Ks connected to Nexus 5000s. If the collector seed IP address is...
Customer has issue where the portal has been in the following state going on 4 days.
Can someone please fix their portal?
"Thanks for logging in, your account will be available within 24 hours. Check back later"
that was 4 days ago, and they still...
Last week I did the initial steps to setup the SNTC portal. After that, I recieved two emails:
"Thank you for requesting access to Smart Net Total Care portal. Our records show that your company already has a Delegated Administrator... We have forwa...
