Smart Net Total Care Portal and Collector Discussions

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Cisco CyberSecurity

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I'm attempting to automate the discovery of devices into Cisco CSPC, Common Service Platform Collector.  I've written scripts which take the inventory from our management platform (Prime) and from the CSPC Portal on service.cisco.com and creates a Mi...

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HiI am unable to apply the patch. Below is the error. [Fri Oct 1 10:45:12 NZDT 2021] Apply TCL Called with arguments "SP" and "sp-30.2.1-1-0-lnx64.zip"[Fri Oct 1 10:45:12 NZDT 2021] Inside existence of status db[Fri Oct 1 10:45:27 NZDT 2021] Parsing ...

scottyd by Beginner
  • 1016 Views
  • 6 replies
  • 0 Helpful votes

Greetings,  I was sent an email explaining I have been given access to our SNTC portal, however when I attempt to go to the site, I am greeted by the "Get Access to Smart Services Connection Now" screen.  After going to "register now" I am told I alr...

cprezalor by Beginner
  • 921 Views
  • 3 replies
  • 5 Helpful votes

Hello,are somebody can help me?I have an issue while trying to setup the SNTC Portal Page.I have associate the Contract Number with the Smart Account, it always same stuck at this web page and the email verification still not appear?   any recommenda...

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Hello, I have given granted SNTC - Customer Administrator role and it is showing as Active in my " Manage profile- Smart service section " tab. I received an email from CISCO confirming above 2 days ago(28/Sep/21)- stating it can take upto 24 hours f...

conft1 by Beginner
  • 934 Views
  • 1 replies
  • 5 Helpful votes