Dear All, greetings. I had a client that we made the discovery and upload, but the Serial Numbers of the IP Phone doesn't show on CSPC and clients SNTC Portal.We made a second discovery and upload but changing the configurations to get the SN informa...
I am attempting to use the NCM Connector for Solarwinds to connect to Smart Net Total Care, and I am receiving the error message "UserID is not valid".
When trying to modify a recurring Discovery job, the CSP collector prompts a warning stating "Please re-login as appliance time has changed or user session has timed out". I press the OK button the message goes away. If I logout of the session and lo...
Hello team, my "not recognized" report are showing me the error "FALLOUT REASON: Input Processor:MAC convertion not found" on devices like Cisco 7841 and Cisco ATA 187. How i can solve this problem? Can you guys help me?
Good afternoon, I'm having trouble upgrading the collector from version 2.8.1.4 to version 2.8.1.8. Via the GUI, the "Upgrade Now" button is as if it were disabled and cannot be clicked;Via CLI, I performed the upgrade procedure, where the collector ...
Hi Team, hope you are all ok. As several others, I'm trying to generate the entitlment file and keep getting the same error. Entitlement file generation failed. Please try again. If the issue persists, find help in the community I've already tried 2 ...
Hi,According to https://www.cisco.com/c/en/us/products/collateral/switches/nexus-7000-series-switches/eos-eol-notice-c51-733847.html, the N7K-F248XP-25 module is LDoS on 31st January 2021, but this does not show in the portal.For comparison, the LDoS...
so, after correcting, i think, the certificate issues on our server, we are uanble to browse to it. No matter what browser we use, all of them come back with a "Timed out" type error. checking the status of services show we are UP, but no web interf...
Hello team, I was informed by our security team that the CSPC server hosted in our internal network has a vulnerability: - Apache Tomcat WebSocket Denial of Service Vulnerability We are using the CSCP version 2.8.1.8. How I can fix this vulnerability...
Hello,We are using CSPC 2.8.1.8 and some of our Devices are running SNMPv2, others SNMPv3.Is it possible to run a Discovery with both (v2 and v3) @ the same time?When i start a discovery manually by using: Management/DiscoverDevices....Scan by IP-Ran...
