TelePresence and Video Infrastructure

I'm trying to composite 2 different camera inputs, and have the configuration remain 'sticky'....stays that way no matter what else you do on the codec.The command 'xCommand Video Input SetMainVideoSource ConnectorId:1 ConnectorId:2 Layout:Equal' in ...

Good day all, I am here to get some clear understanding differences between CMS and webbridge. what is their use & how do they compare to each other? Appreciate all help.  

Hi all,I have CMS1000 server that came pre-installed with ESXi and Cisco Meeting server. I can't seem to find the root password for the VMware. The default password doesn't work. What is the process to reset the ESXi root account password. Is it true...

Hi community,Hoping you can shed some light, there seems to be at least 3 models I can find, maybe more out there, but wondering if anyone can tell me the difference between these models - TTC5-09 vs CTS-CTRL-DV10 vs CS-TOUCH10= and if there are any ...

Hello, can anyone please help me to interpret CMS license?  personal = PMP Plus (limit 10 as per below license)shared = SMP Plus (limit 5 as per below license) I understand these two but what is "meeting" and "user" license?==========================...

Hi,I have a customer with a single CMS1000 M4 server running version 2.6.4. This was originally put in to support video meetings for about 20 endpoints but has been used far more than was originally planned over recent months.The stated capcity for t...

Hi, I am working on a design including a Kit Pro & Quadcam, the client wishes to use a Vaddio Bridge to include BYOD utilising the camera and microphones (existing standard with 12x cam & SX20 but non-tracking). If i connect the Vaddio Bridge between...

good evening everyone.  I'm currently trying to have a teleconference (via TMS with a bridge) between a Telepresence system running TC 7.3.3 (hardware is 800-35448-12 G0 combined with a Tanberg EX90) and another running CE 9.8.0 (hardware is webex DX...

Our hardware VM died and we rehosted our VMs on a new ESXI server.   Everything working great including inbound but I can't get calling PSTN numbers from the Webex Teams app to work.   We exported and imported the guest VMs (CUCM, Exp C and E) so no ...

I had a second cts-phd-2.5x failure from a CE 9 codec software update (SX20). The camera boots up going through standard PTZ motion then apparently tries to connect to the codec and the camera LED flashes a sequence while making a ticking sound. The ...

I have a customer that is using SynergySky along with Webex registered room devices (RoomKit, Pro, Plus). I am trying to find out what NTP server webex points to to match the SS Server (the SS server keeps throwing off alarms that the times are not i...

I’m currently running a sx80 VTC implementation and using the Cisco Collaborative Endpoint Software API version ce9.5.1 be5deaf82e6.  I’m able to hook up my labtop to the VTC and start a presentation but I am unable minimize.  The command that I’ve b...

Hi,we upgraded the firmware of the Room Kit PRO to the latest 9.13 version, however the speakertack60 firmware failed and shows the error as attached. Any idea how to fix this? It says "Connected peripheral has incorrect software version" Regards  

Hi team, We have Cisco MX300, can we use it as webex endpoint using Flex license? BROsama

I have seen way back in the past (2014) that the SpeakerTrack 60 had facial recognition features. I am not able to find anything that would enable this or any new/current documentation that says its possible. Does anyone know any about this? i have S...