TelePresence and Video Infrastructure

I have had a ticket open with Cisco for almost two weeks now, without much result.  granted, they have had bigger issues over the last week or so with the worldwilde Webex outage. But still...so here is my issue.  Prior to the Webex outage, hybrid ca...

Strange problem here and hoping someone can shed some light on this issue. I've installed a VCS cluster with VCS ver. X8.9.2 and have both VCS's licensed with release key and options.  Everything seemed to work fine.  At some point, my slave VCS went...

We have a number of professors using macbooks. Love the problems HDCP cause.  A couple of these experiense a corupted colorspace. (White - becomes a purple hue). We have figured out that thats these Macbooks tranmits image in YUV colorspace where as ...

We have some issues with call dropping randomly on a TX9000 system with 6-1-13 software and we got this error in the log files. Here is the log files and the error we got: 2018-10-03 11:53:17.699: VideoStat Error detected retrieving LostSync -1 2018-...

Hello , I have a sx80 with speaker track 60 integrate with a automate.the touch 10 is used for launching calls not the crestronthe problem is that on the touch 10 the function Briefing room appears in gray because not active.is there a way to disable...

Hi,   we have a problem with the webbridge/Join as guest of cms in a single combined server setup. Firefox shows the join as guest dialogue, but then only shows the link to connect using the meeting app. If installed, the meeting app then works, but ...

Guys,   Hopefully a quick one for you.. Configure single CMS using webrtc via Expressway x8.11.   Internal works fine, as in join, audio/video.   External, I can log into the CMA client over the web, I can join a conference via webrtc..however I cann...

Dear Team, Anyone have done integration with cisco webex teams cloud , i have configured Expressway-c as a hybrid connector and i can see my expressway is showing registered in cloud but as per deployment guide i am not able to see below configuratio...

Hi there   Do we need to remove the CMS database cluster and reconfigure just to renew our database client certs? Just want to double check before going through the pain! 

Hi we would like to connect from an Skype Client in the cloud to an Meeting Room in CMS and want to share our desktop via Skype to all internal users in the CMS Room.   Connection to the Meeting Room is no problem, also video is possible. But when we...

I would like to know if any of you have my setup: Palo Alto Firewall Doing Dynamic Nat(PAT) Translating to one IP Cisco SX20 Telepresence So we are having some issues since we move to our new office. The problem is this; we have a webex meeting, ever...

Can I deploy endpoints from outside the enterprise network, for example, from a home office or remote offcie without VPN connection.I have 12 sites with 11 MX80 and 1 BE6K (License CUCM) + 1 CX80 in the headquarters. But I also do not want to deploy ...