I'm hoping someone here can offer some assistance with a problem. I've a client that we've done a new install with 4 Shure MX202W/C microphone connected directly to the SX80. At first there was an actual problem with the codec that required RMA, ...
Hi All, Is there any specific requirement for the TMS & CMS deployment for the DID numbers Any design criteria we need to take for the CMS deployment in terms of Direct calling to space We had Cisco CWMS ,now we moving the CMS ,There we had...
Hi all, RKPlus CE9.3.2 - calling to MXP F9.3.3 over any bitrate higher than 512k produces badly pixelated image on both ends, with ghosting and delays. 512k works beautifully. I know the MXP is an obsolete piece of equipment, but would be happy to ...
We have multiple clients looking for the Frame that comes in the package with Table Mic 20 and 60. We have been searching for a part number for this item with no success. Does anyone have any idea what the part number is and if we can order a few d...
Hi all, SX20, CE9.3.2. Doesn't mute itself upon auto-answer. Checked the config, even reset it to the factory settings - nothing helps. Didn't find this in known issues or bugs. Please advise. Thanks.
Hi! We have recently changed the settings for videoconferencing to register with CUCM.We currently have a compliance service that verifies that all equipment is set to a certain standard.It turns out that whenever we register a videoconference (ind...
Hello! I have a customer who is willing to switch from SfB to Jabber but one problem I cannot solve. Customer is used to having SfB meeting plugin for Outlook which they use when conference needs to be scheduled. That way every participant receives m...
Current documentation indicates that an SX80 will support a single 12x camera (with limitations, like no daisy chaining support, and no software upgrades from the codec). It does not stipulate which 12x camera, and I recall that there are 2 generat...
Hello, We are using TMS 15.2.1 with Conductor XC4.2. My question is that when a participant is dropped from a scheduled call and the TMS reconnects them, is there a setting on our Cisco endpoints that will allow the reconnect without acknowledgement...
Hi, I am looking at deploying the redundancy feature within TMS for one of our customers however I have noticed in the guide it states the below paths must be sync'd between both servers using DFS replication. After investigation it would appear tw...
If a customer has Gen1 Audio Science mics, with the XLR connector: Would Cisco part "CAB-XLR-EUROBLOCK=" allow that mic to be connected to the SX80 codec without any further complications?Is there a part number that would allow it to be connected to ...
Good Day, Currently deploying Webex to the organization and in the process of setting up "One Button to Push" for exchange. Following the Pre-Requistes outlined below:Expressway-C Prerequisite Checklist From there I was able to download the .ova ...
Hi, I'd like to know How to hold a conference that is configured as template on TMS with using API. I'm building a web application with TMS API. And I want to book/hold a conference that is templated on TMS with using API. Is it possible? Please ...
Hello, there is a customer that want to proactively monitors the CMS/Acano virtualized server regarding its callbridge feature via SNMP. Is there a documentation that explain all the traps sent by the CMS and its conditions? Is there a documentatio...
Hi all, i have deployed CMS and recording & streaming, recording & streaming working well, in CMS i configure the API to make start and stop recording or streaming using some keys which can aktivated using DTMF, i tried using webRTC (browser) but t...
