TelePresence and Video Infrastructure

Hi all, I'm attempting to write a macro that retrieves the Microsoft Outlook Calendar for a user.  i get the message 'Failed writing received data to disk/application'  if I request a weeks worth of meeting data - The call works if I get a shorter du...

Hi All,Please help, We are facing an issues in Cisco sx10 device when try dial SIP bridge id like (5555@conferance.mumbai.com) the device getting hang no any option to continue whenever restart the device.We did all of configuration also upgrade the ...

Hi Team, We are planning to upgrade our Cisco TMS from 15.10 to 15.13. While running upgrade file it askes to enter credentials of existing SQL database user 'sa'. This password is not available. Can we reset this 'sa' password. If we reset 'sa' pass...

Hello! We have three "Cisco Webex Room Kit Plus" and one multisite option. The multisite option is installed on one device and active, but we can't talk in a conferenze. The Option to add someone to the conference is not there.Is there a how to oder ...

Hi, I do have a Cisco Room Kit registered on my CUCM  and I would like to invite/add more than one device during the call. This action can be done over activating the multisite option or there is other prequisites needed ?  

Hi,I have been migrating all my endpoints from CUCM to Cisco cloud and am seeing an issue with the SX series on RoomOS9.15.On a cloud registered SX20, connected to a Zoom meeting, any participant shares content, the incoming video is blacked out in t...

Hi guys, I have a Cisco Kit Pro with a Touchpad 10 connected directly to the codec, but the touchpad has refused to power up when connected to the codec, but if I plug it into a different PoE port on the switch, it powers up, This wasn't the case ini...

We have a Large Video Conferencing room which uses a Codec Pro and 2 Large Leds Boards side by side for Video Calls.Once screen is for local and remote content. And the other screen displays the users that are within the call.Layout Options are simpl...

I have a requirement to allow Codecs to Add Participants into a CMS Host conference. I can achieve this with Conference Mode = Auto. However, this has a side impact for Ad-Hoc Conferences. When in Auto mode.. the device will attempt to host the confe...

Buenos Días; Estimado equipo de colaboradores Cordial saludos Hago llegar a ustedes la siguiente inquietud. Tengo una camara SX-10  configurada sobre un Control Hub. Puedo establecer comunicación con ella a traves de nombre o Dirección SIP. Se requie...

HelloWe have a dedicated vpn tunnel that Cisco Room kit endpoints are connected at each end. When making a cisco video call to the other end point the call connects ok with audio but they can't see me on the camera unless I place the call on hold and...