TelePresence and Video Infrastructure

Any ideas please. CMS 2.2.5 version X-Series appliance. Getting the following XMPP Info in logs XMPP component connection disconnected due to failure reason:  "authentication failure" XMPP handshake failed for reason 7 XMPP thread state failure 1 ??...

Hi When scheduling a CMR event, we are looking to find out if there's a way to invite TMS machines. So rather than dialing the SIP number manually, the endpoint would have the event appear in its calendar, and the user can just click the join button...

can you  configure an LDAP for login to the codecs ?.  If so where can I find how to config.

Hi there, Apologies if this is a bit of a numpty questions but I am finding the CMS documentation a little vague and I'm new to CMS! Just a quick question really that if anyone has some steps for adding a license to an up-and-running CMS server? I ...

Hi Friends, I am doing a RA VPN configuration.  MAC -inbuilt VPN client -> ASA -> TACACS+authentication using AD using CISCO ISE ( this is my required config) MAC-inbuilt VPN client -> ASA -> Radius authentication using LDAP ( current config)  MSCH...

Hi, dear support community. Can someone help to clarify this, please: TMS 15.5 plans a conference based on Conductor XC4.3.1, which is connected to CUCM 11.x via SIP trunk. Conference starts fine; however, if add a cell phone to dial out, Conductor s...

In reviewing the EOL/EOS for VTC, do you all have any models for replacement that are comparable to the POLYCom HDX 8000, HDX 9000 series models?

We have a UC560 that has voicemail failing. Users are not able to get to their voicemails. When the voicemail number is dialed, it gives a busy tone. Please advise. Thank you. Oliver

Hi, We have a strange issue with CMS. After we successfully login and choosing any option of web interface, session disconnects and we get message: "Please login to proceed". Does anybody had same issue? Here is output from webadmin status: ......

Hi Everybody,  By following the guide (section 3: Setting up scheduled and rendezvous calls)https://www.cisco.com/c/dam/en/us/td/docs/conferencing/ciscoMeetingServer/Deployment_Guide/Version-2-2/Cisco-Meeting-Server-2-2-Deployments-with-CUCM.pdf Ve...

Hi, I am trying to add a FAQ section on our Touch 10 so that users can have a quick access to information. When we play with the editor, we can add textboxes but even the biggest one is too small. I was wondering if there is a way to customize the...

We have a remote office. Recently,  when calling this office with the SX20, its connecting with audio  only.  This had previously worked before but we dont know whats  changed.  Calling the same remote office from a C40 in the same office  as the SX2...

Hello  I have a question and i did a search on the Cisco site but could not find it, We have many partner PSRN contracts on our videoconference end points and in the past Cisco replaced broken /damaged cables (like used for  presentation or micropho...