TelePresence and Video Infrastructure

Dear Team, We have a client using polycom HDX7000 and VSX6000, now we are trying to connect these devices with Cisco Telepresence Server Conference bridge. The calls are getting connected successfully with both audio and video. But content sharing is...

I have cisco SX20 with  software versioinTC 7.3.18a4696f working with cisco Unified Call manager 9.0. I want to register SX20 as a IP phone. Cisco sent me software license  BE6k-PAK and UCM-9X-UCT-TP with a PAK number to register SX20 in CUCM. can ...

On one of our C40 units, the camera does the reverse of whatever is done on the touchpad. So if we try to pan the camera left with the left arrow, it moves right and vice versa. I compared the system configuration with a "normal" system and the setti...

Dear all, I try to route incoming SIP URI (name.surname@corp.com) calls via VCS Traversal to CUCM. On CUCM, i have end points which have SIP URI's like name.surname@corp.com. I need to accept this kind of SIP URI calls on VCS Expressway and then rou...

in my CUE config, we have ftp backup backup server url "ftp://10.70.1.20/ftp" credentials hidden "PADGETSTVvv360fyBT5 ********" may I know where is the ftp user defined and can password be decrpt?

we are in local network Ip phone, in CUE, how to change my extension ringtone? or it has to be done at CUCM? in CUE/user, I can see some mail in my voice mail box, type: voice, but in play tab, there is no button, so how to play voice mail through w...

We have CUCM on Version 8.6.1 and trying to register (as third party device) the MXP1000 on firmware F9.3.4. It's not working. We see on SIP that it is recognizing the MXP from the CUCM but it just keeps timing out when trying to register. We even tr...

HI, SX 10 support H.323 calls possible ?  

Hi Folks, We have a client that we are doing a POC with a dual MX800 in their boardroom.  The client has an existing voice lift system in their boardroom and we were wondering if it could possibly cause tracking issues with the Speaker Track cameras...

I have a customer who is using a Polycom Group 500 to make a call to a Polycom HDX. The call is routed from the Group 500 thru a VCS Control - VCS Expressway - VCS Expressway - Polycom HDX. When the call connects, the far end receives no video, only ...

having  an issue with the fast video update request on a C20 CODEC. It has sent  over 600 requests in about an hours time. Anyone know what causes this?