TelePresence and Video Infrastructure

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The cisco EX60 is registered on the CUCM but it does not receive the phone book directory. All other IP phones receives the directory. Cisco User Data Services is active and running. Cucm System version: 9.1.1.20000-5   EX60 Software version: TC6.3...

Hi Team, We have one sx20 system, which is configure by NAT (Private IP & Public IP) now we are facing the issue that Video conference(Incoming & outgoing) is working fine with private ip & i m not able received call from public ip, display showing i...

Pooran007 by Level 1
  • 1987 Views
  • 7 replies
  • 0 Helpful votes

Good afternoon,      I deployed two SX20's as standalone units, and have a new WebEx CMR account setup as well. When I make a call from one of the unit's to my personal CMR room (jbull@redwoodcu.webex.com), it establishes yet drops at exactly 12 minu...

Jeff Bull by Level 1
  • 4634 Views
  • 13 replies
  • 0 Helpful votes