TelePresence and Video Infrastructure

I'm hoping someone can clarify something for me.  I've just installed TMSPE 1.7 on top of an existing TMS installation (just upgraded to 15.2.1). Even after installing, the option to change the provisioning mode is still greyed out and set to "off". ...

Hi! What is the warranty period sx-20, ex-90 without services contract?

I'm tryng to make SX10 to work in standalone mode. But when I run the diagnostics, it still giving me the error: The system is not registered on SIP. It will not be able to place or receive calls until properly configured. SIP Listen port is ON

I created two server expc and expe ,but ı couldn't see traversal server link on the zone

Hi , Has anyone used a Mic 60 in an integration. I've got a Customer who's got several in stock and wants to use them in his conference room. They would need to be controlled using Creston and go through a Bi Amp Tesira. Thanks Rai

Hi All, Please, how can i logon to the Web UI of our UC520 when the logon detail for the CLI is not working for the UI? I can access the CLI with a logon but the same logon is being rejected for the web interface. Please help. Thanks.

I'm new to TP and wanted to know which ports need to be opened on a firewall to allow video and audio for users that connect over a VPN to a corp network. I saw a list of ports from an old post and wanted to know if its still relevant: https://suppor...

Hi We have SX10 registered to CUCM. The phonebook in use is UDS. When we do a search for a user, it returns the results, but only the directory uri as a displayed field to call. Is there a way to have it display the directory number instead of the di...

In my enviroment we have expressway (E/C), TMS, Conductor ,  CUCM (10.5). My TPs (endpoints) are registered on CUCM. I am having problems to place (B2B) outside calls to H323 systems via IP or in the format IP##Extension.I made some configurations ac...

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Hi, we were moving our Cisco SX20 12 X Zoom from a location to another. once we started everything up again we lost the Touch 8 . Its not starting up. it turns on and stops at the White cisco logo. SX20 is running TC7.0 I am not able to factory rese...

Hi All I have a new sx 20 ( 7.3) and a touch 8 that refuse to authenticate the username and password I have two consecutive addresses set via dhcp and the gatekeeper mode is set to direct. I also have SSH turned on I can telnet SSH and web into the...

I have an older CTS-PHD-1080P12XS that every now and again starts this awful grinding noise when it starts up.  The camera goes through it's normal startup and starts moving around to find it's location, but when it goes up it never stops.  The only ...