TelePresence and Video Infrastructure

Dear Team, I need you support for VCS- C clustering. This is first time we are doing this. We have uploaded the same set of license in both the VCS-C and done the peering configuration in VCS-C which is working. What will be next step and DNS config...

Hi everyone, How do I extend the above mentioned cable between a Precision 40 camera and the SX20 codec? Will it work using two times CAB-PHD4XS2-SPLIT and standard CAT6 and HDMI cables? Or does the CAT cable have to be custom made regarding the pi...

We have an issue with the left plasma on TX9000. It doesn't show picture at all.Tested cables, all working fine.Tried to connect laptop directly to the plasma, same issue.Tried to do factory reset on plasma only. Still same issue.Checked for errors t...

Anyone know where int he GUI or command line i can find out the last time a device booted and/or lost network connectivity? 

Hello - looking to see if there is some type of formula for mounting camera distance to front edge of table to have all participants in the frame based on table width?  We use SX10, 20', and 80's and the assortment of cameras.

Hi everyone  I tried to turn off echo cancellation from cli.  Set audio aec disable  But, no valid command  <-this message.  Do I have to open a TAC case? Is there other way I can turn off the echo cancellation? ?? Thank you for reading 

Hi, we have a tandberg/cisco mxp 6000 codec, the issue is that there is no audio output when we connect it to a polycom RMX, having said that the codec works just fine during point to point calls (i.e mxp 6000 to polycom endpoint). can anybody help h...

Hi, Is there anyway to configure CMR hybrid to mute all participants on entry into a conference by default. This can be enabled by the host per conference, but we would rather take the human element out of this and have it enabled by default. Thanks ...

Hello, We've got an MX300 registered to CUCM 10.5.  Works nicely within our environment.  But I'd like to be able to bring home users in via Skype.  In the past I think my only options were third party gateways.  Bluejeans is too expensive (we only h...