TelePresence and Video Infrastructure

Hi All,  We recently updated to TC7 and are taking a look at the new diagnostic tabs. I see 0% packet loss consistantly on the majority of the calls but I see a large variance in the Max Jitter numbers everywhere from 4 to 63. I was wondering what do...

Hello,  I have CUCM - > VCS - > VCS Express deployment. Some endpoints are registered to CUCM and others are registered to VCS.I have prepared the prerequisites, so please correct me if I am wrong.VCS:Private IP Address, subnet mask, and gateway.Loca...

How to configure FXO/FXS port on 3800 series router for analog fax machine use?  I am using VIC2 -4fxo & VIC3-4fxs.How would I configure the  ports to support this and also the dial peer? Thanks for any help/examples.  Regards,Ajay Jose K  

I fornd a tread that talked to integrating an older Call Manager 4.x with an older Polycom RMX.I am looking for some guidance in answering if I can use an RMX2000 as a Video/audio MCU for doing video conferencing between a bunch of cisco phones with ...

I upgraded from X.7.1.1 to X.8.1.1. I no longer get video or audio across traversal.  everything works internal.  Video/Audio also works if registered to the expressway calling outside of network.  It is only traversal link.  I have asked them to con...

Dear Team, i have a question of sx20. i have done downgrade the version of sx20 from TC6.2.0 to TC6.0.0 without trelease key but now we are facing the issue that display of sx20 is showing missing the release  key. so can i standup sx20 on previous v...

Hello,my customer needs a solution to readout the serial number from all his Intouch devices. The codecs with the Intouch runs with several SW releases from 5.x to 7.x. and they are installed in many Europe countries.I hope that you have any idea or ...

Hello,I have 2 Cisco SX20 with ISDN Link systems that I want to connect over a LAN.I have paired both units and given them ip addresses in the same subnet, my first question is what the defaut gateways of each unit should be pointing to...My second q...

I am coming accross a problem with my telepresence system.  I am getting a Duplex error message.  I have checked with hetworking and the ports are set to AUTO.  I have also made sure the system is set to AUTO.  When the system has the message, I cann...

HelloI have an ex90 setup exactly like every other unit inside of TMS.  When dialing out of the ex to any other endpoint it automatically places the ex on hold.  It is a sip based call.  I have compared the settings to some other units and they are e...

I upgraded from X.7.1.1 to X.8.1.1. I no longer get video or audio across traversal.  everything works internal.  Video/Audio also works if registered to the expressway calling outside of network.  It is only traversal link.  I have asked them to con...

Hi guys, we have errors on some of our CTS endpoints that are not critical but sort of unattractive and we get SNMP traps for this errors which are unnecessary. We often have a sort of flapping in the status of a CTS display or camera and also of oth...