TelePresence and Video Infrastructure

Hi, We have MPLS network that doesn't support multicast. We're installing IPCCTV system on that network that needs multicast. What devices that the IPCCTV contractor needs to add to our network to enable multicast without affecting the MPLS network d...

Hello,One of my colleagues recently upgraded a customer system to 4.2.1 and now the password no longer works.  I recall thsi happening before and i had to Winscp into the TCU and rename a file.  Anyone recall what the file name is and what it needed ...

Does anybody know, which CUCM Version will support MX300 G2 natively w/o device pack?I don't like dev packs...

Hello everyone.I have installed an SX-20 and I could make calls from the SX-20 to Jabber.com but not from jabber.com  to the SX-20.I have the appropriate  routerports redirected to  lan ip of the SX-20I'm calling from jabber to "1@ public router ip" ...

Dear all,when I have a CTS-EX90-K9 with non-encrypted SW, how  can I switch to encrypted SW? - is there any download option?Thank you & KR,

I have a lot of instances in my VCS Control Event log of Registration Superseded.  In my environment, I have 2 MSE 8420 media blades, and typically this event happens during a call on these cards.  One I'm investigating now had 3 sites connected, whe...

HiOur c20 codec is freezing during call after 10-30 minutes. The other site continue to see us but we see him freez... the audio is working during the freez.we with 6.2Any suggestions?ThanksShy

Hi Experts,I have been configuring the SX20 codec connected to ISDN link. My problem is I cannot dial out but can receive calls. My SX20 software version is TC6.3 and my isdn is IL1.1. Hopefully someone can help me with this.Details:1 SX201 ISDN link...

Dear all,Need help about codec60. i buy c60, one camera and a screen.I try implement c60 with dual monitor (divide it on my screen)i want to divide it, so in first monitor i can see "self view", on second monitor i can see the party that i called.But...

Hi,I want to upgrade C20's 6.3.0 version. (now 4.1)i was try to upgrade but it seems message the "dead request"Install file is "s52000tc6_3_0.pkg".Is it possible to upgrade from 4.1 to 6.3 direct ?And how to resolution that problem ?Thanks,Jong woo.

Hi,I have configured some AM GW 3610 (1.1.34) with VCS control x7.2.2 (findme) and Lync 2010, but right now everytime a Lync user places a call to another Lync user AM GW transcoding resources are used and I can see up to 8 or 9 active calls to same ...

We have a remote codec (C60) that is registered to our VCS-E via H460 and oddly enough the registration address is A.B.C.D:33060 and not A.B.C.D:1719.  Port 33060 is not even open on our firewall, thus clearly the codec is registering via RAS (UDP-17...

BonjourJe souhaite pouvoir piloter des SX20 mais mais pas en IP et le SX20 ne dispose plus de port RSAvez vous une solution Je vous remercieOlivier