TelePresence and Video Infrastructure

Hello,When my users dial a TMS bridge number before the start time it asks them to "Enter a Conference Code and Press #".  However, we don't have a conference code setup, our bridges open with the start time.  Is there a way in TMS to manipulate that...

Hello!I'm looking for clarification on something that I thought I knew.  We have a VCS-E (X7.2.2) on a public address, no NAT but we do have the DI option installed.  The VCS-E has both Traversal and non-traversal call licenses.  We also have two end...

We have multiple SX20's registered to CUCM 8.6.2 and MX series registered to VCS via TMSPE.  We have all the functionality working as expected as far as dialing, multi-site calling, and layouts.  The last piece I'd like to get working is the contact ...

Problem description by users: Telepresence meetings gets decline\Cancelled automatically  There is a huge  problem in the  Board Room, this seems to be going on and on. When staff reserve the room , we accept the request and it only stays accepted fo...

A weird case I need some help with.Endpoint is registered with SIP and H323 on VCSC.The URI of the endpoint is set as fallback alias on the VCSE.When one dials the IP of the VCSE it starts calling on the endpoint, but when one answers the call gets d...

Initially I thought this might be a bandwidth quality issue, but I am not sure anymore.Some of our users have had random disconnects.  Working fine for 4 hours and then disconnect.  Then 8 minute call, 1 minute call, then 2 hours call.I noticed when ...

Hello,Could one of you please tell me what is the difference betwen objSystemGateCallLogs and objSystemCallLogs in TMS database ?ThanksVincent

Is there a way to either disable the auto start and auto login for Jabber Video either with a .msi switch or registry settings?            I know you can set the auto login via registry according to the discussion linked below, but is there a way to ...

As the VCS Expressway knows how to handle NAT (PAT) with different IP addresses in SIP (H.323) signaling and L3 IP source, it always takes the media in this case when the AOR does not equal the SIP URI of an endpoint. Consequently the VCS Expressway ...

Bom dia,                      estou implementando em minha empresa uma solução completa de Telepresence, com MCU (MSE8000), Gatekeeper, Firewall Transverse e 5 Endpoints (Profile 65), aonde estou precisando de uma ajuda para compreender a implementaç...

Recently we have upgraded a several of our edpoints (c20,c40) to a latest tc 6.1.2 release code.The issue that we have now is that call history no longer shows us names but only IPs instead for ex h323:a.b.c.d.Can anyone help to revert this - so we h...