Some endpoints change fram an IP address to blank in TMS and the system is set behind firewall.If i set IP on the system and change to reachable on LAN, everything works fine. When applying a template, it changes IP to blank.Any suggestions?
HiI have a customer trying to access his content server using http. He gets the error message 401.1 access denied, before being able to enter login credentials. Have any of you experienced similar problems?
I'm trying to do an upgrade on an EX90. It should be simple, as it's only 6.1.0 to 6.1.1.When I do it from the web interface, the connection gets reset. Doesn't matter which browser: IE, Firefox, Chrome.When I try it from WinSCP, logged on as root,...
Publication date: 2013-04-29Author: Kjetil ReeProducts affected: Cisco TMS 14.2CDETS ID: CSCug61584Problem descriptionUpgrades to Cisco TMS 14.2 fail because the database cannot be upgraded. The installer aborts the upgrade, and the installation log ...
Going through this community I came across a post that wrote something about a 12 port MCU. I have since searched for it on Cisco.com but failed to find it. Do we have an MCU smaller than the 5310 (20 port @ 448p30) not talking about the SX-20 integr...
Dear all,Our client would like to know more detail information on the cascade port and content port of Tandberg Telepresence Conductor.In the client's network, we have decided to create a conference bridge with Three MCU 4210 (for example mcu1, mcu2 ...
Hello,We are running a Tandberg system, using Codian MSE 8510. We are also running CUCM 8.6 and Lync 2010. CUCM is routing calls for Lync. When a Lync user attempts to join a Tandberg video conference via the audio bridge (dial in), the Tandberg u...
Hi,if we sell the SX20 without any Dual Display, MultiSite or Premium, and then the client needs to activate these, what would be the E-Delivery for these licenses? i was not able to find any information on the Cisco site or the CCW / Configuration t...
I'm in the process of upgrading our Telepresence infrastructure. We want to re-home our CTS-3000 endpoints to brand new TP servers on newer versions (as the compatibility matrix confirms versions are compatible), before upgrading the CTS-3000 firmwar...
Hello,I'm hoping someone has come across this problem before. The issue is that when an Ad Hoc participant joins a TMS booked conference, TMS is generating numerous separate Ad Hoc meetings that go for less then a second. Got the following setup;- TM...
Dear all,We have sucessfully paired the SX 20 TC 6.0 with ISDN Link IL 1.1, and mapped with Public IP.Here is the detail,The connection is like this WAN <--> ISDN Link <--> SX20Sx 20 IP: 192.168.30.190SM: 255.255.255.0GW: 192.168.30.1ISDN LinkIP"192....
We see the Scheduled conferences are not being created on time in 1 MCU and see that the TMS is showing "Creating" for that conference.For the conferences which has to end, TMS is showing Terminating.It looks the API messages from TMS are not handled...
Our client has VCSC,MCU with Profile, C90, EX, MXP's registered across the different sites, now they are going to implement security on their network.What are the consideration to be taken on the Protocols and ports. All the endpoints and MCU are reg...
Hello, I am trying to find out what is the maximum input resolution that will be accepted by an SX-20 version TC-6 with a DVI to VGA cable. So far, my own system accepts a max of 1366X768 (Version TC5.1.7) and my customer says his goes to a max of 14...
I have several Tandberg/Cisco C40 codecs with TC 4.2.0 version software. These codecs will randomly reboot themselves. I have not noticed an fluctuation in power and they are all on UPS and power conditioners. I have found no discernible pattern to t...
