TelePresence and Video Infrastructure

Upgrading MCU4505

I have a customer with some MCU's that have not been upgraded in a while.They are running 4.0(1.54) code.Can I upgrade them directly to 4.3(2.32) or do I have to do it in steps?The documentation I have found in the release notes leads me to believe i...

Endpoints versions supported in TMS

Hi all, where can i find a table with the supported endpoints versions for TMS with version 13.2.1?Regards

VCS Authentication issues with TMSPE

Hi , The following error is occurring while migrating from TMS Legacy Provisioning to Provisioning Extensions. All migration tasks where successfully completed until setting up provisioning communication between TMS and the VCS cluster. The system i...

Resolved! Upgrading Tandberg E20 TE2.1.0 to TE4.1.0. To encrypt or not to encrypt?

HI, I am CCNP, but a VOIP newbie, just took a new job. Therefore first VOIP LAN.I have upgraded my LAN using WS-C3560X switches. I am upgrading 60 Tandberg E20 Video Phones from TE2.1.0 to TE4.1.0 due to the E20 not finding the voice vlan.I am usin...

Upgrading TMS appliance

I have a cusotmer that has TMS 12.2 running on the appliance and they want to upgrade.The release notes for 13.2.1 indicate that I should contact tech support about the upgrade steps.Is there a good procedure that will need to be followed?Thanks.

C-20 + MSE 8420 Bridge Layouts

Hello. We have a few C-20's across our organization but most of our endpoints are MXP's or Edge units. When on a multipoint call with a presentation the usual layout we use is 1 large pane showing the presentation and 3 or 4 locations in smaller wind...

What is the purpose of Ethernet port on PrecisionHD camera?

I can understand all other interfaces but I don't see the reason why that network port is needed

Resolved! Cisco Profile Series - C20 vs C40 vs C60 codec

Hi Folks,Is there any online guide that can give me some information about the comparisons between the c20, c40 and c60 codecs on the Profile 42 series video systems and why there is such a big difference in price i.e what are you getting for this ex...

What disadvantage does running a 7975G phone on a 10/100 port

Is there any downfall to running a 7975G phone on a non Gig Port? We want to roll out the phones faster than our network can get to GIG.

Resolved! Lync Integration with VCS - Option Key required?

We are setting up the lync integration with the VCS on x7.2. Using B2BUA with lync 2010. Everything internally is working with the lync configuration, we are only having trouble with external lync participants coming in and we do ...

Resolved! MCU Registration

Hi,I have configured a MCU 4501 and i´d like to register some ex90, c60 and profile 55 devices through SIP protocol, Can i do that? or these devices only can be registered by h323.Thanks in advanced.

Resolved! Active Directory Authentication for Jabber video

Hello,I've managed to configure my VCS Control to join my AD domain, so now my Jabber Video accounts authenticate with AD credentials. I've uploaded appropriate certificates to the VCS so that the connection to AD is TLS-encrypted.I'm using Provisio...

DTMF tones not being consistently generated by 2801

I've recently taken over management of an Asterisk system that uses a 2801 as a SIP trunk. There's been an ongoing issue where DTMF tones entered in to external voice menu systems only work intermittently. As far as I know, everything else about the ...