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CatsAndIT
Beginner

TMS AutoAttendant auditing

Hello!

 

I'm wondering if anyone can assist/provide a guide of how to audit AutoAttendant in TMS?

 

We are running an enterprise-wide system, and wanting to free up our helpdesk from conference request phone calls and emails, however our organization is very security-minded, and wants to ensure that we can audit AutoAttendant conferences in the same manner as pre-scheduled conferences.

 

The Codecs/Sites are registered in VCS, but our concern is that if we setup AutoAttendant, and we have sites who do not correctly disconnect, we will not be able to see who is disconnecting and who is still connected via an audit.

 

Any assistance would be greatly appreciated!

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