Unified Communications Infrastructure

I am running Unity 4.0(5) with Exchange 2000 and with failover.  The primary server failed so I am looking for a way to restore the primary server.  The issue is I want the data from the backup to be what is restored since it is the most current data...

there's a setting in Connection under advanced > conversations  'use advanced name dictionary for voice recognition'What will that actually do for voice recognition users . Turned off by default....Thanks, J

I am trying to configure Single Number Access aka Mobile Connect.  I think I have all the pieces configuredexcept I can not configure Owner User ID for my phone.  That field is greyed out.  Any idea why that might be?I added the mobility soft key, th...

IMAP communication between a mail server and our Unity Connection 7.x server has stopped working.  The end user stated:"The problem we observed from our server, and which is reproducible with the openssl tool, is that the Unity Connection server does...

hello,we are currently using a fresh new unity server(Cisco Unity Connection version: 7.1.3ES26.32900-26 )user are unable to complete the self enrollment.after being  prompted to leave a personal greeting  they geta " this system is temporaly unable ...

guys, wonder if you can help me once again! the above error message is coming up when i press the 'find' button under 'device mobility info' as i'm trying to add a device pool.I've reset the tomcat service on that server but to no avail. any ideas?Th...

We know Exchange 2010 is supported with Fax Server 9.4 FP1 and we need to install the FP1 patch.   We need to move the RightFax 9.4 integraton from Exchange 2003 to Exchange 2010.  Is there any white papers or support documents on how to do this? We ...

On CCM 6.01, there is a CSS configuration for Voice mail pilot and the actual voice mail port. How does the CSS work? Is it work like Phone and Line CSS?

HiI have installed a new unity version 8.0 UM server and was hoping to use GSM and Cobras to migrate the users from the 4.2.1 server over to the unity 8 server, however even having installed the latest available files from ciscosupport, I do not get ...

We have two Cisco Fax Servers 9.4, using an SQL cluster. On the RightFax Enterprise Fax Manager, we have "Available Space for Fax DB per SQL" with only 4%, even though we have 200GB free on the SQL cluster.Any ideas?I think this is keeping all outbou...

Hi, Running UCM 6.1. I can add a route pattern without any wildcards and outbound calls are successful to the specific pattern. I have installed the Australian dial plan (AUNP) using 0.@ as a route pattern. Dialing the same number which works as a ...

Hi anybody,Looks like my cco account cannot even download the CUE Script Editor application from the website. Can anyone provide that and zipped up ?Need that desperately for amend some scripting. Many Thanks