Unified Communications Infrastructure

Cisco lets you choose how you deploy collaboration solutions – On-demand (Software as a Service), On-premises, Managed CPE or Hosted.  Customers can also choose to deploy solutions that combine integrated on-demand and on-premises components.  An exa...

Attempting to get automatic creation of VPIM subscribers on Unity working when networked with CUE. Have been through the directions, but cannot make it work.Is anyone aware of some docs on dealing with this, troubleshooting, etc? I cannot seem to l...

Hi all,I'm using Notes for Unity. When trying to read voice message, Notes asks me to enter a phone number. since the voice message is already in the mailbox, what's the purpose of that phone number?How could I send a voice messagz from Notes. the re...

Hello,Have Unity 4.1 where the message timestamps are off by one hour. The Windows 2000 server has the DST patch appplie, and the time is correct. In the Unity port-status page, the time in the logs is correct too. It is when a voicemail is left th...

I recently moved 100 mailboxes from Exchange Server A to Exchange Server B,When I check the Exchange Homeserver for these users in SA/Subsriberdump I see them on Exchange Server A,I ran DCGC Reconnect and DOHProp but still see these users on Exchange...

Hi, If you could please share the config that has to be done for VG224 and config for CCM so that they can talk to each other.regardsNeo

Im looking to click to dial from Outlook. I take it i need some sort of Cisco CTI. Can I do this without using the Unified Call Connector software?

I have the directory "say the name" working, but I thought the subscribers could use voice recognition for message playback..Say 3 to deletesay 1 to playetc....

Hello, I've just installed a MPE 2.0.3 and integrated it with CUCM4.1(3) When I try to do Video COnference between 2 Ip phones with the Video Advantage, the video is not working (audio OK). When The 2 phones are doing a normal call between them, the...

Guys,I hvae a customer whose unity replication stopped working (5.0.1) after they changed the password on the servers.All the changes made on the active unity server are not been replicated to the secondary server. Any ideas on what can be done to re...

I'm tasked with moving the the Call Manager I inherited to 7.0 from 4.0(2)a.  I'd like to do the minimal amount of work on the 4.0(2)a box and focus on getting 7.0Has any one went through a 4.0(2)a to 7.0 upgrade?  I've read the upgrade instructions,...

Ensuring adequate voice quality is critical to maintaining subscriber/user satisfaction. Continuous monitoring, measuring, and troubleshooting are all required functions here.   How do you ensure adequate voice quality? Thanks,MarkSolution Marketing ...

Looking to design a solution with Cisco UCM solution that would use the existing Nortel Call Pilot to provide voice mail for the new IP Phone users on the Cisco UCM system. I am not certain however, that a cleaner approach might be to install Unity V...